Taking a Test with the Respondus LockDown Browser

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The Respondus LockDown Browser is a custom browser that locks down the testing environment for tests taken in Blackboard. If your faculty requires that you use the Respondus LockDown Browser for your test in Blackboard, you need to download and install the browser, and use it to log in to Blackboard to take the test.

While you are using Respondus LockDown Browser, you will be unable to copy, print, access other applications, visit other websites, or close the test until it is submitted. LockDown Browser functions much like a standard browser, but some options have been removed or work differently. 

For example, the toolbar is modified to only include Forward, Back, Refresh, and Stop functions. Students cannot enter a web address to go to another site, and they cannot open other tabs (unless a link to another site is included within a test question). The browser is displayed full-screen and cannot be minimized, resized, or exited until the test is submitted. In addition, all printing, keyboard shortcuts, screen capture, function keys, and right-click menus are disabled. 

If your faculty has enabled it, you may be able to access a calculator in the toolbar during your test. Any hyperlinks within your test will work, so that you can access the web page you need for the test, but you will not be able to navigate to other pages within the website.

Installation

You will need to download and install Respondus LockDown Browser on your own computer to use it.

Respondus is compatible with Windows and Mac computers, and can also be used on an iPad via the Respondus iPad app. Respondus cannot be installed on Chromebooks due to the limitations of the operating system on them. 

University Computers

Respondus LockDown Browser is installed and should be available in the following computer labs on campus:

  • Graham 136
  • Graham 140
  • Northern View Community Center
  • Psychology - Computer Science 051
  • Psychology - Computer Science 053
  • Psychology - Computer Science 056
  • Reavis 203
  • Reavis 206
  • Stevenson North Lobby

If you have checked out one of the computers from Founders Memorial Library, you may use the button above to download and install Respondus LockDown Browser. When the computer is restarted, any programs you have installed (including Respondus) are erased, so you will need to reinstall Respondus LockDown Browser after the computer is restarted.

Technical Support

If you encounter an issue when using the Respondus LockDown Browser, you can review the Quick Start Guide (PDF) or search the Respondus Knowledge Base. If you cannot resolve the issue, you can submit a support ticket. Note that Respondus staff typically respond within 24 hours, excluding weekends and U.S. holidays. 

Keeping Respondus LockDown Browser Up-To-Date

Respondus LockDown Browser will automatically check for updates whenever it is opened, but there are occasionally updates that cannot be auto-installed. We strongly recommend checking for an update before you launch an exam, even if it has worked previously.

Update Respondus LockDown Browser on Windows

  1. Start Respondus LockDown Browser
  2. Click the “i” button in the toolbar
  3. Click the “Check for Newer Version” button

You will be prompted to download the newer version, if one is available

Update Respondus LockDown Browser on Mac OS

  1. Start Respondus LockDown Browser
  2. Click the About button in the toolbar (the icon is a globe)
  3. Click the “Check for Update” button

You will be prompted to download the newer version, if one is available. 


Login to Blackboard


Download Respondus

Get Help

Technical Support and Student Help

Division of IT Service Desk

815-753-8100
servicedesk@niu.edu

Teaching Support and Faculty Help

Center for Innovative Teaching and Learning

815-753-0595
citl@niu.edu

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