Get Help with Kaltura

Do you need additional help with Kaltura? We are here to help! There are many ways that we can help you.

Faculty Support Hotline

Give us a call or text 815-753-0595 or email citl@niu.edu for assistance with teaching strategies and technology.

Attend a Workshop

Online workshops on strategies and tools to teach remotely.

View Schedule and Register »

One-on-one Consultation

Individual assistance with strategies and technology, available online or over the phone.

Schedule a Consultation »

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Support Documentation and Resources

Accessing Kaltura

• Accessing Kaltura in Blackboard
• Accessing Kaltura in MediaSpace
• Accessing Kaltura Mobile App

Creating and Hosting Media

• Uploading Existing Media
• Express Capture
• YouTube Indexing
• Interactive Videos
• Kaltura Capture
• Creating and Uploading Mobile Video with KMSGo
• Tips for High Quality Screen Recordings

Editing and Enhancing

• Editing Media
• Creating Chapters
• Adding Hotspots for Interactivity
• Creating Quizzes
• Editing Captions

Publishing and Sharing

• Linking and Embedding in Blackboard (for Faculty)
• Submitting Videos to Blackboard (for Students)
• Publishing Videos to a Course Media Gallery in Blackboard
• Sharing Videos with MediaSpace
• Viewing Video Analytics

Common Workflows

• Creating and Publishing Slide-Based Video Presentations
• Migrating Media from Medial and Vidgrid
• Migrating Media from YouTube to Kaltura
• Migrating Flash-Based Presentations to Video

Additional Resources

• Frequently Asked Questions
• Hosting Videos on Microsoft Stream during Kaltura Maintenance
• Search Kaltura Support