Residential Technology

Need tech help? We're here to help you with your laptop, phone, tablet or other device.

We can assist students living in the residence halls and Northern View Community with a variety of issues and provide helpful information for using technology on campus.

  • NIU Wireless support
  • Broadband / Ethernet (wired) connection support

Quick Help

Wi-Fi Setup Anywhere Printing

Are Your Devices Ready For NIU?

To ensure that you'll have the best experience possible, we expect you to prepare your personal devices prior to arriving on campus.

  • Make sure your operating system is configured for automatic updates.
  • Install antivirus software and make sure it's configured for automatic updates. You should only have one antivirus product on your computer at a time.
  • To use the wired connection in your room, you will need to purchase your own Ethernet cable. You can use an unmanaged hub or switch to connect more than one network device to a jack.
  • To use NIU Wireless, your devices must support WPA Enterprise and PEAP/EAP-MSCHAPv2 authentication. Learn more about internet options available in the residence halls.

We're here to help! If you have any questions about getting your device ready for NIU, contact the Service Desk at 815-753-8100.

More Information

Make a Request

Walk-in Help

Technology Support Desk

Founders Memorial Library
Main Floor · See Hours

For help using NIU technology:

  • AccountIDs and Passwords
  • AnywherePrints
  • Email
  • NIU Wi-Fi
  • Office 365

Contact Us

Housing and Residential Services
Neptune East 101

Additional Contact Info

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