Residential Technology

815-753-8100

ServiceDesk@niu.edu
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Walk-In Help

Technology Support Desk

Founders Memorial Library
Main Floor · See Hours

For help using NIU technology:

  • AccountIDs and Passwords
  • AnywherePrints
  • Email
  • NIU Wi-Fi
  • Office 365

Having issues with technology in the residence halls? We can assist students living in the residence halls and Northern View Community with a variety of issues and provide helpful information for using technology on campus.

  • NIU Wireless support
  • Broadband / Ethernet (wired) connection support
  • Cable TV support

Quick Help

TV Setup Wi-Fi Setup Anywhere Printing


Are Your Devices Ready For NIU?

To ensure that you'll have the best experience possible, we expect you to prepare your personal devices prior to arriving on campus.

  • Make sure your operating system is configured for automatic updates.
  • Install antivirus software and make sure it's configured for automatic updates. You should only have one antivirus product on your computer at a time.
  • To use the wired connection in your room, you will need to purchase your own Ethernet cable. You can use an unmanaged hub or switch to connect more than one network device to a jack.
  • To use NIU Wireless, your devices must support WPA Enterprise and PEAP/EAP-MSCHAPv2 authentication. Learn more about internet options available in the residence halls.

We're here to help! If you have any questions about getting your device ready for NIU, contact the Service Desk at 815-753-8100.

More Information

Housing and Residential Services
housing@niu.edu
815-753-1525

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