Mission and Vision


Housing and Residential Services is committed to providing a safe, supportive and educationally empowering community where students can learn, grow and be successful within a complex and diverse world. Through our facilities, programs and the collaborative efforts of our staff, student leaders and campus partners, we promote respect, individuality and personal responsibility.

Our Goals

  • To provide reasonably priced living environments that are clean, attractive, well-maintained, comfortable and include contemporary safety features supported by systematic operations.
  • To ensure the orderly and effective administration of Housing and Residential Services through continuous assessment and sound fiscal management with an emphasis on student-centered decision-making for both current and future residents.
  • To provide an environment that promotes learning and growth in the broadest sense, through programs, services, training and technology, as well as an emphasis on academic success, student engagement and personal responsibility.
  • To provide a variety of nutritious and pleasing meals, in pleasant surroundings, at a reasonable cost.
  • To provide service that satisfies the needs of the Housing and Residential Services customer in a courteous, informative, efficient and effective manner.


Housing and Residential Services students, staff and visitors hold a shared responsibility to work toward inclusiveness, educational equality and ongoing personal growth. We value mutual respect and we embrace those around us for who they are.

We understand that individuals living and working in our communities bring values from their personal backgrounds, and we offer a safe space and opportunity to learn and grow from our diversity.

It is the responsibility of all community members and visitors to be respectful and approach others with understanding.

Diversity of race, ethnicity, culture, class, religion, nationality, sexual orientation, gender identity, veteran status, ability, age and student status makes our communities thrive. Not understanding another’s identity is not a reason to be disrespectful to a student, staff member or visitor.

In our commitment to growth and understanding, we provide an environment that is educationally supportive so students can persist in meeting their academic and personal goals, while building lifelong skills to be successful in a complex and diverse world.

Residential Life Educational Priority

By living and actively engaging on campus at Northern Illinois University, you will develop community and a sense of belonging, be better able to navigate your academics, practice cultural curiosity and humility and build a spirit of resiliency.

Community and Belongingness

Being a member of the residential community means being involved and being valued. You'll learn the tools and resources to embrace your true self, navigate challenges and experience a sense of empowerment.

Academic Navigation

Students and Residential Life partner to create environments that support your learning and navigate campus life. You'll use the residence halls as transformative spaces that facilitate a holistic educational journey, preparing you for success in the classroom and beyond.

Cultural Curiosity and Humility

Within residential communities, each individual brings a unique cultural background that contributes to our diverse community. Within the residential community, you'll choose to embrace cultural curiosity by committing to learning about yourself, your peers and the people you encounter while maintaining value and dignity of all.


While being a student at NIU, stressors and unpredictable problems will likely arise. By living in the residence halls, you will grow your resiliency skills to manage these stressors, the unpredictable nature of the college environment and problems you'll continue to encounter in your adult life.


Contact Us

Housing and Residential Services
Neptune East 101

Additional Contact Info

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