Contact Us
If you have a question about housing, moving in or another topic, we're here to help. You can also check our frequently asked questions.
General Inquiries
Including questions about room selection, contracts and residence hall options
NIU is closed from December 21 through January 1. We will reopen at 8 a.m. on January 2. Email us at housing@niu.edu or leave us a message on Facebook and we will get back to you as soon as we can after the break.
Phone: 815-753-1525
Fax: 815-753-9669
Main housing office: Neptune East 101
Regular hours: Open Monday through Friday, 8 a.m. – 4:30 p.m. U.S. Central Time
Contract Releases
Residence Hall Tours
Facilities Concerns, Room Repairs, Laundry and Bed Lofting
Call our Work Request Office at 815-753-4948 Monday through Friday, 8 a.m. - 4:30 p.m. or complete an online work request.
For immediate concerns after hours, call or visit your hall's front desk.
Mail, Packages, Room Lockouts and Checking In or Out
Call or visit your hall's front desk.
TV, Wi-Fi, Ethernet and Printing
Contact the Division of IT Service Desk or call 815-753-8100.
Roommate Concerns
Talk to your community advisor first. If you can't reach a satisfactory resolution, contact your building's hall director.
Student Employment
Staff Directory
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