Repairs and Maintenance

Work Request Office

Need help? The Work Request Office (WRO) is here to help you with your routine facility and maintenance concerns in your residence hall or Northern View Apartment.

The WRO takes your phone calls or online work requests with the goal of trying to troubleshoot the problem or concern. Call us when our office is open or submit a work order online and we will move quickly to get your concern resolved!

We can assist with a variety of issues and provide helpful information for living on campus. Some common items we can resolve include:

  • MicroFridge unit broken
  • Missing signs
  • Clogged toilets
  • Lights not working
  • Broken furniture
  • Water Leaks
  • Water temperature/pressure issues
  • Air Condition/Heat issues
  • Elevator Repairs
  • And many other things!

Quick Help

Submit A Work Order Laundry Keys, Cards and Security


Are You Aware of All Our Services?

Our goal is to make your experience living in the residence halls positive and safe! Please contact us as any time with questions.

We're here to help! If you have any questions about how to submit a work request or any facilities concerns, please contact the Work Request Office at 815-753-4948.

During summer months we are working in the facilities during the day.

For prompt attention either email us or submit a work order so we can attend to your concern while we are working remotely out on campus.

815-753-4948

wro@niu.edu
Submit a work order


Contact Us

Housing and Residential Services
Neptune East 101
housing@niu.edu
815-753-1525
Additional Contact Info
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