Need help? The Work Request Office (WRO) is here to help you with your routine facility and maintenance concerns in your residence hall or Northern View Apartment.
The WRO takes your phone calls or online work requests with the goal of trying to troubleshoot the problem or concern. Call us when our office is open or submit a work order online and we will move quickly to get your concern resolved!
We can assist with a variety of issues and provide helpful information for living on campus. Some common items we can resolve include:
Submit A Work Order Laundry Repair Keys, Cards and Security WiFi/Internet
Our goal is to make your experience living in the residence halls positive and safe! Please contact us as any time with questions.
We're here to help! If you have any questions about how to submit a work request or any facilities concerns, please contact the Work Request Office at 815-753-4948.
We're here to help! If you have any questions about how to submit a work request or any facilities concerns, please contact the work request office at 815-753-4948.
wro@niu.edu
Submit a work order
Work Request Office
Neptune East 121
Monday - Friday
8 a.m. -4:30 p.m.
Summer Office Hours: 9 a.m. – 2 p.m.