Mission AI Chatbot

NIU has introduced Mission, a new feature for undergraduate students, that includes reaching out to you through AI-assisted text messages and a chatbot to respond to your questions around the clock.

Mission will help answer your questions, and connect you to campus services and information, including:

• Academic success - tutors, academic advisors, study skills and more
• Financial matters - financial aid, FAFSA and more
• Student life and involvement - clubs, organizations, events and more
• Well-being/mental and physical health - counseling services, nutrition, campus recreation and more

Mission will provide timely, accurate responses via text to your questions at all times of day, regardless of your location. No logins or app downloads are required.

How Does it Work?

Mission will send an introductory text message to every NIU undergraduate student at the beginning of each semester.

Just add the number to your contacts after receiving the first text. If at any point you do not wish to receive these texts, simply text "stop" to this number to opt-out.

Mission will check in with you to understand how you are doing and see if you are facing any challenges during the semester. Based on your need, Mission will connect you with information and resources.

Ask Mission questions anytime! Some questions you might ask include:

• Where can I find information about upcoming NIU events?
• How do I contact Financial Aid?
• How do I find out about clubs and organizations?
• How do I contact my advisor?
• When are the dining halls open?
• Where can I find the academic calendar?
• How do I get a parking permit?

Responses to Mission are confidential, but not anonymous, and can be viewed by NIU staff to provide accurate assistance and improved AI responses. It is best to avoid sharing sensitive or private information.