Help

Are you feeling stuck? We are here to help! There are many ways that we can help you.

Faculty Support Hotline

Give us a call or text at 815-797-2477 or email at citl@niu.edu for assistance with teaching strategies and technology.

 

Attend a Workshop

Online workshops on strategies and tools for teaching effectiveness.

View Schedule and Register »

 

One-on-one Consultation

Individual assistance with strategies and technology, available online or over the phone.

Schedule a Consultation »

Blackboard
Learn

Blackboard
Collaborate

Microsoft
Office 365

Microsoft
Teams

VoiceThread

Flipgrid

Kaltura

Clickers

 


Need More Assistance?

Have a specific question? Reach out to us!

Center for Innovative Teaching and Learning

The Center for Innovative Teaching and Learning can help you find the right approach and technologies for your teaching. Our staff are available via email, phone, or web conferencing.

If you have a specific question about Teaching with Blackboard, you can submit it to us using the Ask a Question form.

815-797-2477
citl@niu.edu

 

University Libraries

The University Libraries can help you find content and media for your course. They also have a limited supply of laptops that can be borrowed if you need one to author your course materials. Contact the Subject Specialist librarian assigned to your field for assistance. 

The University Libraries also have a guide for continuity of library services and resources that provides information for how you and your students can make use of the library's services. The guide also includes instructor resources to help you find additional materials to use in your courses. 

Subject Specialist Directory
Ask a Librarian form

 

Division of Information Technology Service Desk

The DoIT Service Desk can help you resolve technical issues with your Blackboard course, your ID/password, and more. You and your students can reach the Service Desk via their Self-Service Portal or phone. 

815-753-8100
Self-Service Portal

 

Disability Resource Center

The Disability Resource Center can help you ensure that students with disabilities are receiving the services they need to be successful, such as CART services for web conferencing sessions. In some circumstances and subject to capacity, they may also be able to assist with captioning audio or video content

815-753-1303
drc@niu.edu

 

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