Are you feeling stuck? We are here to help! There are many ways that we can help you.

Faculty Support Hotline

Give us a call at 815-753-0595 or email at for assistance with teaching strategies and technology.


Attend a Workshop

Online workshops on strategies and tools for teaching effectiveness.

View Schedule and Register »


One-on-one Consultation

Individual assistance with strategies and technology, available online or over the phone.

Schedule a Consultation »



Office 365







Need More Assistance?

Have a specific question? Reach out to us!

Center for Innovative Teaching and Learning

The Center for Innovative Teaching and Learning can help you find the right approach and technologies for your teaching. Our staff are available via email, phone, or web conferencing.

If you have a specific question about Teaching with Blackboard, you can submit it to us using the Ask a Question form.



University Libraries

The University Libraries can help you find content and media for your course. They also have a limited supply of laptops that can be borrowed if you need one to author your course materials. Contact the Subject Specialist librarian assigned to your field for assistance. 

The University Libraries also have a guide for continuity of library services and resources that provides information for how you and your students can make use of the library's services. The guide also includes instructor resources to help you find additional materials to use in your courses. 

Subject Specialist Directory
Ask a Librarian form


Division of Information Technology Service Desk

The DoIT Service Desk can help you resolve technical issues with your Blackboard course, your ID/password, and more. You and your students can reach the Service Desk via their Self-Service Portal or phone. 

Self-Service Portal


Disability Resource Center

The Disability Resource Center can help you ensure that students with disabilities are receiving the services they need to be successful, such as CART services for web conferencing sessions. In some circumstances and subject to capacity, they may also be able to assist with captioning audio or video content



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