The desk operations graduate assistant (DOGA) is a ten-and-a-half-month live-in graduate assistantship supervised by a complex coordinator. This position is responsible for the day-to-day operations and management of reception desk and its staff and supports night security services in a residential facility housing up to 2,000 students. A typical area staff team which a desk operations graduate assistant may supervise includes 12-15 undergraduate student management staff and 25-35 undergraduate direct service staff. The desk operations graduate assistant is responsible for fostering an environment of high-quality student service while enhancing the community utilizing the learning outcomes of the residential curriculum. The desk operations graduate assistant also works with the office support staff in each residential facility to track all administrative operations related to occupancy, mail and keys. This is a live-in position which involves a level of accessibility and accountability to all students and staff and includes management of situations and emergencies which may occur at any time of day or night.
10-month, 20-hour-per-week position
Search Committee Chair
Housing and Residential Services
Neptune East 145
Northern Illinois University
DeKalb, IL 60115