Frequently Asked Questions

What information do I need to get a parking permit?Updated

You will need to know your license plate number, vehicle make, model and color. Students and employees will also need to use their NIU credentials when logging in to purchase their permit. If you are paying with a credit/debit card, you will need to ensure that you enter the billing address that is on file with your bank in order for your transaction to be successful. See Permit Overview for more information.

Should I notify Parking Services when I get a new vehicle or license plate?Updated

Yes. If you’re a student, faculty or staff member, you can visit the AIMS parking portal to make a change to a vehicle associated with your virtual parking permit. Log in using your university credentials and select Permits. Then, select View next to your current permit. At the bottom of the next screen, you can select Permanent Replacement, Temporary Replacement or Remove from Permit. Once you submit your request, it will be automatically updated, and you can park on campus.

What if I do not pay my parking tickets?Updated

If you’re a student and your payment for a ticket is not received within seven days, the ticket will transfer to your bursar account.

If you’re a faculty/staff member and do not pay your parking fines, the fine amount plus a fee from Human Resource Services will be deducted from your paycheck.

If you’re not a student or faculty/staff member and you don’t pay your parking fines, the fine amount may be sent to collections.

Please make sure that when parking on campus, you’re registering your vehicle for the appropriate virtual parking permit. You may be subject to towing.

How do I appeal a ticket?Updated

You must submit appeals to Parking Services within seven calendar days of the citation date in order to be considered. You may submit your appeal online by filling out the Parking Assessment Appeal Form that is located in AIMS (Automated Information Management System), or by filling out an appeal form and emailing it to parking@niu.edu. A separate form is required for each citation unless the violations are directly related. 

If a first appeal is denied, a second appeal may be done either in writing or via Teams if it is requested within seven calendar days of the date on the denied appeal. If you wish to schedule an appointment for a Teams second appeal, please contact Parking Services at 815-753-1045 or by email at parking@niu.edu.

For additional information, please see the Tickets, Fees and Appeals.

What if my vehicle breaks down?

During business hours (7:30 a.m. to 4 p.m.), please contact Parking Services at 815-753-1045 to have your vehicle put on the disabled log. You’ll have 24 hours to move your vehicle. Any tickets incurred during this time should be appealed. Depending on the situation your vehicle may be towed.

If after business hours, please contact NIU police at 815-753-1212.

What if I have special parking needs?Updated

For special parking needs related to medical situations, students and faculty/staff are encouraged to consult with a doctor to see if they should get a state-issued disability license plate or placard.

Do I need a parking permit on breaks or when the university is closed?

When classes are not in session but the university is open, you’ll need a parking permit to park on campus. Parking lots are enforced as normal when the university is open, whether classes are scheduled or not.

When the university is closed, you don’t need a parking permit to park in regular color-coded parking spaces. However, NIU police ticket campus parking lots for certain violations even when the university is closed. Therefore, you’ll need the appropriate permit to park in spaces designated for persons with disabilities and reserved spaces even when the university is closed. You also cannot park in fire lanes or no-parking zones when the university is closed, or you could receive a ticket. If you have specific questions about enforcement over breaks or university closures, please contact Parking Services at 815-753-1045 or parking@niu.edu.

Contact Us

Parking Services
121 Normal Road
815-753-1045
parking@niu.edu

Office Hours

Monday-Friday
7:30 a.m.-4 p.m.

The lobby is currently closed to in-person transactions.

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