The Holmes Student Center during the summer

Frequently Asked Questions

Here are the most frequently asked questions we receive at the Hotel at Holmes. If you have a question we don't cover here, please give us a call at 815-753-1445.

Where can I park?

Parking is not included with hotel reservations; guests are responsible for purchasing a visitor parking pass through the NIU Parking Services, during standard business hours, Monday through Friday, from 7:30 a.m. to 4 p.m.

Parking on campus is free the weekends.

Please visit the NIU Parking portal to purchase a parking pass if necessary.

What is your cancellation policy?
You must call at least 24 hours prior to arrival to cancel a reservation without penalty. If you do not call within this time period or do not call at all to cancel the reservation, your credit card will be charged a cancellation fee equal to the first night's room and tax.
Are discounts available?

Yes, we offer discounts for NIU students and parents. If you have questions or would like more details about these discounts, please contact us.