- Campus Dining Services
- Frequently Asked Questions
Frequently Asked Questions
Fall 2020 Dining
- Residential dining locations' service will be carry out only.
- All customers must wear face coverings to enter.
- All employees will wear face coverings.
- Emphasis will be placed on speed of service to prevent a congregation of customers.
- Expansion of mobile ordering via Grubhub in retail dining locations to limit the interaction between customer and cashier.
- Employees will constantly wipe down high-traffic or high-touch areas.
- Self-service stations will be eliminated.
All residence hall students are required to have a meal plan as part of residence hall living. Students that live off-campus or commute may also sign up for a meal plan.
For more information, see Meal Plans.
All meal plan selections are billed to the student's Bursar account, regardless if the student is living in the residence halls, or off-campus. For faculty & staff, meal plan selections are payable through payroll deduction, or online credit card payment.
Campus Dining Services offers a wide variety of dining options across campus. Options include All You Care to Eat, meal exchange, and À la Carte retail dining.
Enjoy All You Care to Eat dining served in Neptune and New Residence Hall. Huskie Block Plans are available for use in these locations. Huskie Block Plan users can opt to use To-Go program as well.
Stevenson Towers offers more retail-based dining options from the Stevenson Retail Dining Center and the Dog Pound C-Store. Both dining operations allow for meal exchange for those on one of the Huskie Block Plans. Stevenson Retail Dining Center includes Erbert & Gerbert's Deli, Stevenson Pizzeria and Stevenson Grill.
Stop by one of our many exciting À la Carte retail dining locations across campus. We are expanding our retail dining program rapidly with more locations coming soon! Our current list of operations includes Caribou Coffee & Einstein Bros. Bagels in the Founders Memorial Library.
All students, faculty, and staff are able to use their NIU OneCard ID to access a meal plan (including Dining Dollars) at all Campus Dining locations. All locations also accept Huskie Bucks and Credit/Debit Cards.
We offer a variety of menu items to accommodate most special diet needs. If you have dietary restrictions or food allergies and would like some help navigating our dining locations, please contact our nutrition and allergy support staff located in Neptune Central 225 by phone at 815-753-9556 or by email at email@example.com. Our staff will be glad to meet with you to discuss your dietary needs and provide guidance. If you require a special diet you should contact Health Services for help in securing accommodations.
- Residential Students: Dining Dollars associated with the Residential Block meal plans are noted as Dining Dollars Res. These funds are allocated once and remaining balances at the end of the semester will also be forfeited.
- Off-Campus Students: Dining Dollars associated with the Off-Campus Block meal plans are noted as Dining Dollars OC. These funds are allocated once and remaining balances at the end of the semester will also be forfeited.
- All Students: Dining Dollars associated with the Dining Dollars Level plans are noted as Dining Dollars Add. Allocation of funds happen at the start of the semester or within one (1) business day after purchasing. Dollars expire at the end of the academic year so any unused at the end of Fall semester will rollover to Spring. Any unused dollars at the end of the Spring semester will be forfeited.
Huskie Bucks are separate from your dining meal plan. Your Huskie Bucks account is a pre-paid debit account that can be used anywhere on campus to purchase meals as well as various services like laundry and copying/printing. Huskie Bucks can also be used at many local restaurants.
Meal Plans begin August 21 at lunch.
Deadlines to Change a Plan
- If you added your meal plan before the semester started, you have ten business days from the start of the semester to upgrade, downgrade or cancel your meal plan. After those ten business days, you can still upgrade or refill, but you can't cancel or downgrade your plan.
- If you added your meal plan on or after the first day of the semester, you have ten business days from the date you added your plan to upgrade, downgrade or cancel it. After those ten days have passed, you may still upgrade or refill, but you can't cancel or downgrade your plan.
Students that choose a Huskie Block Plan have Dining Dollars included as part of their meal plan selection. Residence Students on a Block Plan will receive 100 Dining Dollars at the beginning of the semester. Non-Residential Students receive 300 Dining Dollars with their Huskie Block Plans.
Regardless of residential or non-residential, you are able to purchase Dining Dollars separately to supplement additional meals in À la Carte retail dining locations.
Non-Residential Students whom do not select any other meal plan still have the option to purchase Dining Dollars as a standalone meal plan.
Meal Exchange offers the ability for Huskie Block plans to choose dining options from a retail dining center. In locations like Qdoba, Depot C-Store and Huskie Grill after 1:00pm or Stevenson Retail Dining, use one of your meal swipes for a combination of items like a sandwich, chips, and a drink. Locations offering meal exchange will list what items are eligible to be combined for one meal swipe.
The To-Go meal program allows for students and staff members on one of the Huskie Block Plans to fill an eco-friendly, sturdy, reusable container and take their food to-go from one of our All You Care to Eat locations of Neptune and New Hall Dining.
Each time you wish to take your food to-go, the checker will hand you a clean container which you can fill with any items served that day, as long as the container is able to close. Opting for a to-go meal does mean you cannot sit down with your container within the dining hall, you must fill the container and take your food with you. Return the dirty but empty container and receive a new, clean container. Opting to dine-in after returning a container, you will receive a key tag to hold on to until the next time you wish to take To-Go.
There is a one-time fee of $4 to cover the cost of the container. The one-time fee can be paid with Dining Dollars, Huskie Bucks, or Credit/Debit Card.
Worried you are running low on Dining Dollars, meal plan swipes, or even Huskie Bucks? Use these resources to your advantage!
- Stopping at the OneCard ID Services office, or any location that accepts Dining Dollars, ask for a balance inquiry to show your Huskie Bucks and Dining Dollars balance.
- View your balances online through eAccounts online. Online portal allows for real-time balance checks, transaction history, and more.
- Prefer a mobile app? Download the eAccounts app for Android or Apple devices. Offers same features as online portal, streamlined for on-the-go use.
Residence hall students have the option of getting a temporary meal plan card by visiting any of the residential dining center offices. This temporary card suspends your lost OneCard so that it cannot be misused and then it will allow you to access your Huskie Bucks or Meal Plan. If you lose your OneCard outside of residential dining's regular business hours, you may suspend your OneCard online.
Learn more about reporting a lost or stolen OneCard.
Yes, we offer breakfast, lunch and dinner catering for events on campus including seminars, camps and weddings. Due to COVID-19 catering options are limited and will follow the guidance provided by the Illinois Department of Public Health. Learn more about catering.
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