| Service |
Features |
| Academic Technologies Support |
- AnywhereApps
- Blackboard
- Kaltura
- Mobile Apps
- Qualtrics
|
| Application Development and Hosting |
- Departmental Application Support
- Cascade Server
- Custom Web and Mobile Application Development
- Database Hosting
|
| Collaboration and Conferencing |
- Audio and Video Conferencing
- Blackboard Collaborate
- Microsoft Teams
- Office 365 Groups
- OneDrive
- SharePoint
- Zoom
|
| Document and Print Management |
- AnywherePrints
- Document Scanning and Indexing
- OnBase Forms and Workflows
|
| Email and Messaging |
- Calendars
- Mailing Lists
- Mass Notification (Text)
- Microsoft Teams
- Office 365 and Outlook
|
| EndPoint Technologies |
- Desktop, Laptop and Mobile Device Support
- Desktop / Laptop Purchasing Standards
- Technology Labs
|
| Financial Systems Support |
- MyNIU Employee Financial Management Systems
|
| Human Resource Systems Support |
- MyNIU Employee Human Resource Systems
|
| Identity and Access Control |
- Accounts and Passwords (Self-Service Password Reset)
- Authentication Services and MFA
- Directory Services
|
| Multimedia Production and Support |
- Digital Dynamic Signage
- Media Equipment Support
- MediaLibrary
- Video Production
|
| Network Architecture and Support |
- Broadband Sales and Service
- Campus Cable TV
- Data Network (Wired and Wireless)
- Firewalls
- Voice Network
|
| Project Management Office |
- Communications
- Project Coordination
- Project Management
- Project Pre-Planning
|
| Research Computing Support |
- High-Performance Computing
|
| Server Hosting and Administration |
|
| Storage Administration |
- AnywhereFiles
- Backup and Restore
- Enterprise-Class Storage
- Enterprise SAN and NAS
- OneDrive
|
| Student Administrative Systems Support |
- MyNIU Student Administration
|
| Voice Services |
- Audio Conferencing
- Automated Call Distribution
- Telephones
- Voice Mail
|