Service Features
Academic Technologies Support
  • AnywhereApps
  • Blackboard
  • Kaltura
  • Mobile Apps
  • Qualtrics
Application Development and Hosting
  • Departmental Application Support
  • Cascade Server
  • Custom Web and Mobile Application Development
  • Database Hosting
Collaboration and Conferencing
  • Audio and Video Conferencing
  • Blackboard Collaborate
  • Microsoft Teams
  • Office 365 Groups
  • OneDrive
  • SharePoint
  • Zoom
Desktop and Device Support
  • Desktop, Laptop and Mobile Device Support
  • Desktop / Laptop Purchasing Standards
  • Media Equipment Support
  • Technology Labs
Document and Print Management
  • AnywherePrints
  • Document Design and Production
  • Document Scanning and Indexing
  • OnBase Forms and Workflows
Email and Messaging
  • Calendars
  • Digital Dynamic Signage
  • Mailing Lists
  • Mass Notification (Text)
  • Microsoft Teams
  • Office 365 and Outlook
Financial Systems Support
  • Financial Management Systems
  • MyNIU Portal
Human Resource Systems Support
  • Human Resource Systems
  • MyNIU Portal
Identity and Access Control
  • Accounts and Passwords
  • Authentication Services and MFA
  • Directory Services
Multimedia Production and Support
  • Digital Dynamic Signage
  • MediaLibrary
  • Video Production
Network Architecture and Support
  • Broadband Sales and Service
  • Campus Cable TV
  • Data Network (Wired and Wireless)
  • Firewalls
  • Voice Network
Project Management Office
  • Communications
  • Project Coordination
  • Project Management
  • Project Pre-Planning
Research Computing Support
  • High-Performance Computing
Server Hosting and Administration
  • Virtual Machines (VM)
Storage Administration
  • AnywhereFiles
  • Backup and Restore
  • Enterprise-Class Storage
  • Enterprise SAN and NAS
  • OneDrive
Student Administrative Systems Support
  • Student Administration
  • MyNIU Portal
Voice Services
  • Audio Conferencing
  • Automated Call Distribution
  • Telephones
  • Voice Mail
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