AnywherePrints FAQs

Frequently Asked Questions

Can I tap my OneCard at the printer?
The OneCard office has started the process of rolling out new cards with Near Field Communication which allows a user to tap or swipe their card on the card readers.  If you have an older one card,  you will continue swiping at the card reader.
How can I use my Courtesy or "Red" copy card?
The courtesy card is linked to a department account and can only be used when submitting jobs through the PaperCut client.  When using the courtesy card you must enter the six digit number on the front of the card and when prompted enter your ID number.  You will swipe this card when releasing prints at the printer.
Why there are two separate scanning options on the printers and which should I use?

The PaperCut "Scan" symbol provides the option to scan to self only.  This is a quick and secure option ensuring your documents arrive to your email and eliminates the possibility of sending documents to an incorrect email account.  For instructions on PaperCut Scan see the document PaperCut Scan - Scanning a document to your email.

The Ricoh "Device functions" scan allows you to type in an email address and also create address books for frequently used contracts.  This scan option provides you additional settings to refine how documents are sent and is the best solution when scanning a large amounts of documents.  For instructions on Device functions scanning see Device functions scanning - Scanning a document to an alternate email.

Is the AnywherePrints system secure?

With AnywherePrints you don't have to print and sprint to grab your confidential prints. Your job will not be sitting on the printer where someone else can pick it up.

You print at any of the hundreds of printers across campus, all of which have the same swipe requirement. Thus, you have backup printing that is as secure as your primary printer. Imagine a broken personal printer where you have to email a confidential document to someone and ask them to print it for you. Then maybe you need to ask them to delete that email. And then delete it permanently from the trash. Are you sure they’re going to do that? With secure AnywherePrints your print job is safe and private at every printer, even if your primary one is unavailable.

Will we have enough printers in case one goes down?
Yes. You're not really printing to any specific printer, but to an AnywherePrints queue in NIU's data center. When you send your print job, it’s waiting anywhere and everywhere for you. When you show up at a printer, the printer downloads your print job and prints it. If the printer closest to you is broken or out of paper or whatever, just walk to another printer and print it there. We’ll have hundreds of them on campus so in essence, you have plenty of backup printers at all times!
How will students and student employees or staff who work in multiple locations or departments be billed for printing?

As approved, the business case described this situation and the project team designed a solution to allow student employees to bill work-related print jobs to their employer-department. Concerns raised in the first two months of implementation suggest this core design feature may not work for all units. Accordingly, a more widespread review of options is underway.

Students who have multiple ID’s (an A-ID and a Z-ID) can choose which account to charge their printing to after they swipe their OneCard. For other situations, perhaps where the student is not really a student employee but still needs to print, departmental courtesy cards can allow them to swipe to print. The same courtesy cards can be used for employees. Their primary appointment would be associated with their A-ID and their other appointment would arrange for a courtesy card.

Concern that student employees will choose to print their homework (or even entire textbooks) using the option to bill their department could be addressed by reviewing the monthly billing for print. This bill will be modified to include the name, and not just the PeopleSoft Employee ID (EMPLID) of the person and his/her monthly print billing. The bill also includes an HR code that describes whether a person is faculty, staff, student, affiliate, etc.

Currently if there are concerns about billing, employers may request a Pharos report that can further detail the filenames and locations of this person's print jobs. If a student who is not supposed to charge printing to the employer’s department has done so, this issue is addressable as either a student conduct or a progressive discipline matter. 

DoIT staff will review the period detail reports from PeopleSoft FMS to determine the potential scope of the problem with student employees or even terminated employees fraudulently billing to their current or former departments. This information along with an estimate of the time and impact of reverting to a system where no student employee or employee student could charge to a department cost center will be discussed at a variety of governance and advisory committees across campus.

I'm an employee at NIU. Can I use AnywherePrints for personal printing?
Yes and this is a great option for faculty or staff. Submit your print job as usual, but then when you go to an AnywherePrinter and swipe your OneCard, you'll see an option to either bill to your personal account or bill to your department. If you choose to bill to your personal account, that means you'll need a Huskie Bucks balance on your OneCard. If you never intend to do personal printing on NIU devices, then you don't need the Huskie Bucks option.
Can I print from a wireless device? What about NIUGuest?

You can print from any device connected to NIUWireless, but you cannot print when connecting via NIUGuest.

Unauthenticated guest wireless is a more open environment with extremely reduced security controls. All NIU students,faculty and staff who mistakenly use NIUGuest to connect to our wireless network are actually treated as external users. And we want to ensure that all our users are afforded all the security scans and protection provided by our authenticated and secure network.

Remember that when you print from off campus, NIU users should use VPN to securely connect to the AnywherePrints service.

I'm an employee/student employee with more than one NIU department as an employer. How do I know which cost center is being charged when I choose to bill to my department?

The cost center that will be charged is the one attached to your "minimum employee record number." To view this record number for any status or student employee, go to the HRS website and login with your NIU credentials. You can view all NIU Department Codes there and then click on Employee Lookup to view all the jobs for a particular employee.

A position number and a minimum record number are two different things: a position number is unique to the position and is assigned an employee record number. When Person A is hired, they are assigned an employee record number of "0". As long as they only have one job, they will retain the same employee record number even if they change jobs with the university.  If Person A is hired into a second concurrent position, their second job information will now be associated with employee record number "1". Typically the lowest employee record number is the primary job that will be charged for printing that is "billed to my department."    

DoIT will be creating a query against the PeopleSoft HR system that will allow authorized users to view the record number that is being charged. The Period Detail report from the PeopleSoft FMS system already allows authorized users to view the names and Employee IDs (EMPLIDS) of status and student employees who are billing their print jobs to a particular cost center.