Feedback

This tutorial is maintained by staff volunteers at the Center for Innovative Teaching and Learning. We do our best to correct any mistakes in the content or problems encountered in the use of the tutorial. But we cannot provide technical support to users or diagnose problems with their computers, internet connections or browsers.

If you notice an error or experience a problem using the tutorial, please report it to us after reviewing some common issues and solutions.

Common Issues and Solutions

Some problems encountered by users when using the tutorial may be related to the use of non-Java enabled browsers or constraints on the type of internet access. Other issues may be related to local computer settings or interference from other software running on the computer.

Please ensure the following:

• The pop-up blocker is disabled.
• The browser used to access the tutorial is a Java-enabled browser.
• Any other software running on the computer is not interfering with the tutorial.

Report a Problem Using the Tutorial

Please email citl@niu.edu the following information with the subject line "Effective Writing Practices Tutorial Problem":

• Name and version of browser used
• Type of computer used
• Date and time the problem was encountered
• Description of the problem (attach a screenshot, if possible)
• Contact information for follow up, if necessary: name, classification (faculty, staff or student), affiliation (department, major, etc.), email address or phone number

Report a Mistake in the Tutorial

If you find a mistake such as a grammatical error, please email citl@niu.edu the following information with the subject line "Effective Writing Practices Tutorial Mistake":

• Date and time the mistake was encountered
• Description and location (section, page number, etc.) of the mistake (attach a screenshot, if possible)
• Contact information for follow up, if necessary: name, classification (faculty, staff or student), affiliation (department, major, etc.), email address or phone number