The NIU web team is committed to ensuring your website provides the best possible user experience. Our web content and design experts will work with you to communicate your message to your website’s audience.
At least two days of lead time is required for all updates. Larger updates require additional processing time.
All content must be complete before submitting your request.
For general questions, please email webcommunications@niu.edu.
Coordinators, managers and administrators may submit update requests at niu.freshdesk.com. Choose the customer login option and use your NIU account ID and password to sign in. Then, fill out the form to submit a ticket.
We’ve created a tutorial demonstrating how to log in and submit update requests in Freshdesk.
Web and Internal Communications
webcommunications@niu.edu