Surveillance Testing FAQ

About Surveillance Testing

What is surveillance testing?

A surveillance testing program samples a specific population to be tested for COVID-19, regardless of whether they have a known exposure or are showing symptoms. This allows the university to make inferences about the level of spread in the campus population, especially as people may be asymptomatic. Those who live, work and attend classes on campus are part of the university's surveillance testing program.

What is the SHIELD test? New

SHIELD is a saliva-based, non-invasive COVID-19 test that simply requires an individual to deposit a saliva sample into a provided vial at the on-campus testing site in the Holmes Student Center. Samples are then transported to a network of lab partners who will process and return results to Northwestern Medicine, NIU and the individual who was tested typically within 24 hours.

Read more information on the science behind the saliva-based test.

How do I contact SHIELD with my account access issue? New

If you have any issues signing into the SHIELD portal or creating a SHIELD account to access your test result, please call SHIELD IL Help at 217-265-6059. They will not release results, but can assist you with account access issues.

Questions about NIU's surveillance testing program, exemptions and scheduling issues should be directed to CampusClear@niu.edu.   

 

What happens when a student does not participate in testing as required ? New

If you miss your testing appointment for a week, the following will happen:

  • You will receive an email to your NIU student email account and a text (if you have a provided a mobile phone number to NIU) notifying you that you have missed the mandatory appointment. You will have two business days to both reschedule and come in for testing.
  • Failure to reschedule and be tested within the two business days will result in your access to campus, including in-person classes, being revoked until you test. 
  • If you are a student employee, your NIU supervisor will be notified that you are not allowed to work on campus until you have completed your test and are deemed compliant in the following week.

If you miss two or more tests the following will happen:

  • NIU Housing contract will be terminated and you will not be eligible for a refund.
  • A permanent removal from campus and in-person classes will be issued for the remainder of the semester.
Where does testing take place? Updated

Surveillance testing takes place in the Duke Ellington Ballroom of the Holmes Student Center. Enter on the east side of the HSC (the doors on Normal Road). The testing site is open 8 a.m. to 4 p.m., Monday through Friday. 

You must be on the surveillance testing roster to test at this location. If you are not, please contact the Student Health Center for a telehealth appointment to determine the need for a COVID-19 test. 

Updated 1/1/21

Do I have to participate if I’m not having symptoms?

Yes. Surveillance testing is only for those who are not having symptoms. Many people may be positive but not have symptoms (asymptomatic) and could spread the virus. Testing will help us reduce the potential for spread.

Updated 10/13/20

I was already tested once. Why do I have to test again?

Surveillance testing will be administered multiple times over the course of the semester. This allows the university to make inferences about the level of spread in the campus population, especially as people may be asymptomatic.

Updated 10/13/2020

Surveillance Testing Participants

Who is required to participate in surveillance testing? New
  • Students who live in NIU Housing.
  • Students, faculty, instructors and graduate assistants who participate in face-to-face classes, labs or clinicals on campus.
  • Employees who work in residence halls, including building services and dining employees.
  • Employees who interact with customers in retail dining, University Libraries and the Holmes Student Center.
  • Full-time and student staff in the Child Development and Family Center (CDFC).
  • HR employees who conduct civil service tests.
  • Student-athletes and select Athletics staff. 

Updated 1/26/21

How often do students living in NIU Housing have to take a COVID-19 surveillance test? New

Beginning Monday, Feb. 1, students living in NIU Housing will be required to participate in COVID-19 surveillance testing once a week. By testing our on-campus population more frequently, NIU can reduce potential for the virus to spread and stay on track to provide more opportunities for in-person togetherness.

Students living in Housing should monitor their NIU email and make these mandatory appointments a top priority! 

I don't teach any face-to-face classes. Why did I receive a message about participating in surveillance testing?
The rosters for surveillance testing of face-to-face classes are pulled based on the modalities listed in MyNIU. If the modality listed for your course is in-person, hybrid or staggered, you and your class are included in surveillance testing because that information tells us that you are on campus holding in-person classes semi-regularly. You can help us have the best and most up-to-date information by updating your class modality information using this form. Ensuring this information is correct also helps us more quickly process student exemption requests. 
How are participants notified that they are part of the testing pool?

At the beginning of the spring semester, each person in the testing pool was notified about the weeks they are required to test. They also receive a reminder from CampusClear@niu.edu to schedule an appointment a week prior to each required test. As the semester continues and course modalities change, students and faculty may be added to the surveillance testing roster.

Updated 1/26/21

Appointment Scheduling

How do I reschedule my surveillance testing appointment?

You can reschedule your appointment time as long as you schedule a different day or time that same week. You cannot reschedule your appointment to a week that is further out. 

To reschedule, find the email notification you received when the appointment was made, scroll down to the bottom. It should say, "Have a conflict? Change your appointment." Click on change your appointment to pick a new day and/or time.

Another way to reschedule is to open the original appointment that you can find on your Outlook calendar and click on the link below "Manage Booking."

Why can't I schedule my appointment through the SHIELD Illinois portal? New

While there is appointment scheduling available in the portal, the days and times do not accurately reflect our testing site, so NIU is using it for appointment check-ins only.

Appointments must be made through the NIU scheduling system. Schedule your appointment through the scheduling link provided to you by NIU via email from CampusClear@niu.edu or, if you know your required testing week, through the links on the NIU scheduling page.

Please DO NOT schedule your test in the SHIELD portal ahead of time. When you arrive for your test at the Holmes Student Center, the staff will help you check in for your test using the appointment scheduler in the SHIELD Illinois portal. 

The Day of Your Test

How can I prepare for my test? New

Stay hydrated up until an hour before your test. Being dehydated makes it harder to produce the saliva you need for test. 

However, for ONE HOUR before your test, you must not eat, drink, smoke, brush your teeth, use mouthwash or chew gum. If you accidentally do one of these things within the hour before your test, simply arrive later for your test. There is no need to reschedule as long as you arrive before the testing site closes at 4 p.m. 

Also on the day of your test, please avoid any artifically-colored energy drinks that may affect the color of your saliva. 

What health and safety precautions are being used at the testing site?

The testing site follows the CDC guidelines and recommendations to reduce the spread of COVID. Universally masking is enforced at all times, except during the saliva collection itself, in which case each patient is more than 6 feet apart, utilizing floor markings to promote distance between patients, sanitizing all surfaces routinely as well as pens and clipboards, and providing and promoting the use of hand sanitizer, as well as participants’ time in the office.

Updated 1/26/21

After You Test

How do I receive my test results? New

You will access your test results through your MySHIELD Illinois account. You will receive a notification via email from SHIELD when your test result is ready. You will access your test result through you MySHIELD Illinois account.

If this was your first time testing, you will also receive an activation code from SHIELD to setup your user name and password to access your test results
What happens if my surveillance test result comes back positive? Updated

NIU, in conjunction with the DeKalb County Health Department, will require anyone who tests positive to isolate for 14 days from the date when the test was administered. Students who live on-campus have the choice of isolating at home or in a university-monitored facility. Retests are not provided for positive results.

If you test positive, it is important to notify the university as soon as you receive the positive result. Complete the COVID-19 reporting checklist and isolate until you receive further instruction from the university's COVID-19 support team. 

You will also receive a call from the DeKalb County Health Department for contact tracing. It is important to this phone call and follow all instructions to ensure the health of yourself and others.

Updated 1/26/21

My test was invalid or rejected. What does that mean? New

If you receive an invalid or rejected test result, it means that the sample you provided was non-optimal and could not be put through the testing process or could not produce appropriate data to determine whether or not you are infected with the virus. If you receive an invalid/rejected test result, you will be required to retest within 48 hours of your original test date. Before your next test, please be sure to refrain from eating, drinking, smoking tooth brushing, mouth washing, or for at least 1 hour prior to submitting your saliva sample. For best results, it is recommended that you hydrate during the morning and retest in the afternoon.

My test result was inconclusive. What does that mean? New

If you receive an inconclusive test result, it means that a small amount of the COVID-19 virus’ DNA was identified in the sample you provided. However, the amount of virus detected was not enough to be a confirmed positive result.

An inconclusive test result is treated similarly to a positive COVID-19 case and requires a re-test, but NOT at the surveillance testing site in the Holmes Student Center.

If you receive an inconclusive test result: 

  1. Self-isolate and complete the COVID-19 Reporting Checklist ASAP.
  2. If you are a student, you should call the Student Health Center (SHC) at 815-306-2777 to schedule a re-test at the SHC.
    If you are an employee, you should call your primary care physician for an order to re-test through their medical practice.

Exemptions

I live in the residence halls. I went home for awhile but I intend to come back to my residence hall room this semester. Can I be exempt from surveillance testing while I am away? New

Yes, please submit an exemption request and indicate what day you will be leaving your residence hall and what day you will be returning. Your access to your residence hall will be revoked during this time. To regain access, you will need to take a surveillance test (Monday-Friday, 8 a.m. to 4 p.m.). 

If you attempt to regain access to your Housing without testing, you will be referred to the NIU COVID-19 Compliance Team for failure to comply with surveillance testing.

Do I have to participate if I’ve previously tested negative for COVID-19? New
Yes. A negative test result only means that you did not have COVID-19 at the time of testing or that your sample was collected too early in your infection. You could also be exposed to COVID-19 after the test and then get infected and spread the virus to others. For these reasons, you will be called to test several times this semester.
Do I have to participate if I previously tested positive for COVID-19? New

No, if you’ve tested positive for COVID-19 in the past 90 days, you are exempt from testing until those 90 days pass. Please complete this form and providing documentation of your positive test date. Once 90 days pass, you will receive information about scheduling a test. 

If you tested positive more than 90 days ago, you will not be exempt from testing. 

Updated 1/26/21

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