The student shall confer with the instructor, informing the instructor of questions concerning the grade and/or grade penalty, and seeking to understand fully the grounds and procedures the instructor has used in determining the grade and/or grade penalty. The aim of such a conference is to reach mutual understanding about the grade and/or grade penalty, the process by which it was assigned, and to correct errors, if any, in the grade and/or grade penalty. It may be best to meet with them in person during their office hours or by appointment. However, you can also contact them by phone or email, depending on availability.
If you can't reach your instructor within a reasonable amount of time, move on to step two.
If you have concerns about your grade that weren't answered by your instructor, you must speak with the department chair. Tell them your concerns and ask questions to clarify the situation surrounding your grade. You can meet with them in person or contact them by phone or email, depending on availability.
If steps one and two don't resolve your concerns, write a formal appeal. Follow the grade appeal template (PDF). Direct it to the department chair.
You must file your appeal within the first four weeks of the next semester.
Your appeal must explain how your situation fits one or more of the definitions of "capricious grading":
Your appeal should include:
Have someone review your letter before you submit it. This could be the Office of the Ombudsperson, the University Writing Center or someone else you trust.
The department chair will form a grade appeal review board - two faculty and one student from the department (not necessarily from the program).
You can have a member of the grade appeal review board panel removed if you feel there's a conflict of interest in their serving on your appeal.
After you file your appeal, the review board should meet within about two weeks. The appeal might be delayed if you file over a break, or when students and faculty generally aren't on campus.
Holmes Student Center, 6th Floor
815-753-1414
ombuds@niu.edu
Monday-Friday
8 a.m.-4:30 p.m.
By appointment only.