An ombudsperson provides confidential and informal assistance for resolving university-related concerns, independent of the university's formal administrative structure, and will consider all sides of an issue in a neutral manner.
Office of the Ombudsperson will be open for Teams meetings from 8a.m.-4:30p.m. each day. Please email firstname.lastname@example.org or leave a message at 815-753-1414 for an appointment.
We are here to help you navigate all things NIU!
What We Will Do
We'll give you the opportunity to discuss and resolve problems outside of formal channels. The ombudsperson will:
Listen to you.
Provide information that relates to your situation.
Suggest courses of action.
Facilitate "difficult" conversations.
Help you find a path forward.
Help you understand policies and procedures that apply to you.
What We Don't Do
While the NIU ombudsperson provides an effective and valuable service, they cannot do certain things, including: