An Employee Assistance Professional is available during work, at lunch breaks or after work to talk with you regarding any difficulty that is interfering with your ability to concentrate at work. For any questions, contact the Employee Assistance Program at 815-753-9191
Short-term Counseling and Referral
We offer confidential assessment of personal and professional concerns, and short-term and solution-focused counseling to NIU employees, retirees, and their household members.
Examples of issues addressed include work-related issues, relationship and family concerns, grief and loss, substance use/addictions, stress, anxiety, depression, and other personal concerns.
We respond to campus and/or departmental crises through individual crisis intervention, individual or group debriefings, and consultations for supervisors or departmental leaders following a critical incident or traumatic event such as the death of a coworker.
After a consultation regarding your situation, the NIU EAP Professional may recommend counseling with a community provider. Many of the community counselors have a web address so you can learn more about them. A referral to a community counselor approved by your insurance provider means you will be accessing your insurance benefits and may pay a co-pay. The EAP Professional may meet with you until you have had your first meeting with your preferred community counselor. When your counselor is not available, an EAP professional may provide crisis support.
Finding Your Own Counselor
To find your own counselor or to determine if a counselor you want to see is in your insurance provider’s network, contact your insurance company directly. Many insurance companies have a provider’s list for its members.
Accessing Your Mental Health and Substance Abuse Benefits
For maximum coverage of inpatient and many outpatient services, you must have pre-certification or a referral from your primary care physician (PCP).
For the Quality Care Program (Cigna Health Insurance), Magellan Behavioral Health Managed Care is the carrier for mental health issues. For a list ofPreferred Counselors and Treatment Programswithin 25 miles of your home, out of state or outside the U.S.
Difficulty Finding a Counselor
Contact the Employee Assistance Program at 815-753-9191.