Mediation is an intervention in a dispute to resolve differences or conflict among two or more parties. Mediation is an informal and flexible dispute resolution process and is not used for disciplinary purposes. The mediator's role is to guide the parties toward their own resolution. The EAP office will help facilitate the process at NIU.
Request for Mediation Services
This request is usually done from a head of a department, manager, or supervisor. Mediation services may also be requested by employees.