Mediation Services at NIU

Mediation is an intervention in a dispute to resolve differences or conflict among two or more parties. Mediation is an informal and flexible dispute resolution process and is not used for disciplinary purposes. The mediator's role is to guide the parties toward their own resolution. The EAP office will help facilitate the process at NIU.

Request for Mediation Services

This request is usually done from a head of a department, manager, or supervisor. Mediation services may also be requested by employees.

Process for Requesting Mediation Services

  • Send an email to
  • Subject Line: Mediation Request
  • Email Body: Each participant’s name, phone, and email address

EAP Follow-up from a Mediation Request

  • The EAP Director will contact each party by email with information regarding mediation and a list of approved mediators that both parties will agree upon to use.
  • Each party will respond to the email from the EAP Director with their agreement and choice of mediator.
  • The EAP Director will contact the mediator along with the participants contact information.
  • Mediator will then contact each party involved and the process will begin.

Contact Us

Employee Assistance Program
Holmes Student Center 709
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