The CRM team supports new student recruitment through the use of NIU’s CRM system, Connect. Utilizing the Connect system, we coordinate outbound communication to prospective students through multiple channels including text messaging, e-mails and outbound phone calls.

Our team communicates with prospective students on behalf the Office of Undergraduate Admissions, the Graduate School, academic departments and offices at NIU. To request communications be sent to prospective students out of Connect, please fill out the CRM Request Form


Examples of solutions the CRM team can provide:

  • Creating prospective student lists by major, college, student type, etc.
  • Organizing calling campaigns for on campus departments to prospective students.
  • Sending out email and text message communications to assist future Huskies with their transition to college.
  • Creating event registration forms for campus visit programs.
  • Maintaining and collecting student contact information through inquiry forms.
  • Building reports to analyze efficacy of various recruitment initiatives.

Let us help you streamline your communications to prospective students. Contact Ted Campbell at with any questions.

Contact Us

CRM Operations
Williston Hall 344A

Ted Campbell
Associate Director 

Student Recruitment Communications
Still Hall 104

Kristen Lawrence
Enrollment Communications Coordinator 

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