Campus Operations

Updated as of Summer 2020

We’re doing our best to support our normal daily activities during this time of uncertainty related to the global outbreak of COVID-19. Campus remains open, and services are available with modified hours. We’ll keep you and NIU’s coronavirus (COVID19) site updated with relevant information as this global health situation evolves.

Campus Operation Status
Academic Advising Center
ACCESS Tutoring and Support Services
  • Services are available in a non-face-to-face format.
  • All SI sessions will take place virtually until further notice
  • If you have any questions, please contact us at
Administration and Finance
  • See contact information and updates on how to make emergency purchases, get reimbursed for university-related travel, contact someone about building maintenance, make departmental deposits, get mail for your unit or department, schedule video conferencing calls with colleagues and more.
Art Museum
  • The galleries are closed until further notice.
Bursar's Office
  • Our Cashiering Office is now working remotely. Therefore, payments can only be made online on MyNIU or by mail, not in person.
  • Account counselors will be available to review your account and advise payment options in non-face-to-face format Monday through Friday, 8 a.m.-4:30 p.m. 
  • Email for student account questions or appointment requests and for commercial account questions.
Campus Dining
Career Services
  • Staff members are available remotely Monday through Friday, 8:30 a.m.-4:30 p.m.
  • Email with your name, major, email address, phone number, the best time to reach you and the topic you'd like to discuss with our staff.
  • For employers or others with questions about engaging with us, please email and we'll reach out to you to assist with your needs.
Center for Student Assistance
  • Services are available in a non-face-to-face format.
  • Email for assistance.
Child Development and Family Center
College of Law
Community Counseling Training Center
  • In-office counseling services are suspended.
  • Individual telehealth counseling sessions are available for adult clients as of March 30, 2020
  • The clinic is open for video and phone conferencing telehealth counseling services. Complete a request for services form online. 
Counseling and Consultation Services
  • Counseling and Consultation Services is currently closed for face-to-face appointments. Staff members are working remotely to provide support.
  • If you need counseling or consultation support, please call 815-753-1206. You can leave a message if you have a general question or speak to a counselor if you need immediate support.
Cultural Resource Centers

The cultural resource centers are available remotely to answer questions and address concerns.

Disability Resource Center
  • The Disability Resource Center is available remotely during normal business hours, 8 a.m.-4:30 p.m.
  • Call 815-753-1303 or email for assistance.
Educational Technology, Research and Assessment (ETRA)
Educator Licensure
  • The Esports Arena and lounges are closed.
  • Join NIU Esports pick-up games on Discord:
    • Sessions at 2-4 p.m. and 7-9 p.m.
    • Monday: Card games (Hearthstone, Legends of Runeterra, Magic: The Gathering).
    • Tuesday: League of Legends.
    • Wednesday: Overwatch.
    • Thursday: Rocket League.
    • Friday: Fortnite.
    • Saturday and Sunday: Free-play sessions.
  • Questions? Email Conner at
Financial Aid and Scholarship Office
Holmes Student Center
  • The HSC is closed until further notice.
Housing and Residential Services
Human Resource Services

During this time, HRS staff are ready to help while working remotely.

Huskie Athletics
  • All spring sports and non-traditional season competitions have been canceled. Please see Huskies Athletics for more information.
Huskie Bus Line
Huskie Food Pantry/Food insecure Support
Huskie Safe Line
  • The Huskie Safe Line system is closed until further notice.
  • Services are available in a non-face-to-face format.
  • Contact Chad Glover, director of Jobs PLUS, at or 815-753-2056.
Jerry L. Johns Literacy Clinic
  • All face-to-face tutoring sessions in the Assessment & Intensive Strategic Tutoring (ASSIST), ​Reading Individualized Tutoring Services (RITS) and America Reads programs are canceled until further notice.
  • Resources are available on the literacy clinic’s Facebook page, which includes literacy tips and read-alouds.

Materials Management

Visit Materials Management for additional information related to services.

For questions or emergencies related to Materials Management, contact Laura Lundelius at 815-761-6843 or

NIU Speech-Language-Hearing Clinic
  • The NIU Speech-Language-Hearing Clinic is closed indefinitely.
  • If you need emergency hearing aid repairs, please call 815-753-1481.
NIU Physical Therapy Clinic
  • The NIU Physical Therapy Clinic is closed indefinitely.

OASIS offices are temporarily closed:

  • Campus Activities Board
  • Dean of Students
  • Fraternity and Sorority Life
  • Student Government Association
  • Student Organizations

Please contact to be connected to any of our involvement areas.

Office of the Ombudsperson
  • Services are available in a non-face-to-face format.
  • For assistance, email or leave a message at 815-753-1414.
Office of Student Engagement and Experiential Learning
  • Services are available in a non-face-to-face format.
  • Check the program websites and your email for changes to specific programs due to the virtual format.
  • Email with any questions.
OneCard ID Services
Orientation and First Year Programs
  • We're changing April on-campus orientations to a non-face-to-face format.
  • If you have any questions, contact
Pick Museum
  • The Pick Museum is closed until fall 2020
Recreation and Wellness

Recreation Facilities

  • Closed until further notice.


Registration and Records
  • Services are available in a non-face-to-face format.
  • Contact with any questions.
Shared Governance

The shared governance office, Altgeld Hall 103, is closed. For assistance, use the following contact information:

Student Health Services
  • An extension of Northwestern Medicine, our Student Health Center will remain open during normal business hours, 8 a.m.-4:30 p.m.
  • If you’re concerned about coronavirus (COVID-19) exposure, call the Health Center at 815-306-2777 first, instead of walking in.
  • The Northwestern Medicine website is a trusted source of accurate and up-to-date information regarding COVID-19 (coronavirus)
  • If you have questions not answered through the Northwestern Medicine website, call the Northwestern Medicine hotline at 312-472-6843. The hotline is available seven days a week, from 8 a.m.-8 p.m.
Technology Labs
  • Computer labs are closed.
Technology Service Desk
Testing Services
  • All current Saturday and weekday new student placement testing, except the Spanish Placement Exam, has been canceled for fall 2020.
  • For assistance, email
  • Open Wednesdays from 7:30 a.m. to noon.
  • If you have a Transportation Services need outside of these hours, please call our emergency phone number, 815-753-1559, for assistance.
Undocumented Student Support
  • Undocumented Student Support will be closed through April 7.
  • If you need assistance, email
University Writing Center and Tutoring
  • Students can sign up for remote tutoring and writing support on the Writing Center and Tutoring websites.
  • Students who are unable to access a computer can call Lynn Schmitz (tutoring) at 815-753-0499 or Gail Jacky (Writing Center) at 815-753-6636 for additional support.
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