All deliveries should be made to:
Central Receiving, Dorland Building
180 W. Stadium Drive
DeKalb, IL 60115
Additional on-campus approvals may be required for special circumstances involving deliveries made directly to the end-user’s office, lab, receiving dock, or any other location other than NIU’s Central Receiving. When special delivery circumstances are approved by all parties involved, complete delivery details must be specified on the purchase order. Examples of such special circumstances include, but are not limited to, controlled substances, pharmaceuticals, live animals, and hazardous items (which must be approved by Environmental Health and Safety prior to placing the order).
All packages should be carefully examined for any visible evidence of damage, particularly if the purchase is fragile or costly. The person ‘receiving’ the purchase should make a note of:
The receiving and purchase order information must be checked against the invoice to make sure that the quantities received are the same as the quantities being invoiced.
The shipper’s main office must be notified within 15 days of receipt of the damaged merchandise. The formal claim should:
Goods should not be returned without first notifying the supplier. Some suppliers require the end user/buyer to obtain a return authorization number and have procedures as to how and when a return shipment should be made. Some suppliers may also charge a restocking fee to offset the cost of returning the item to inventory. The individual returning the goods should keep a record of:
If the item being returned is expensive or fragile, it should be insured. Contact the NIU’s Risk Management Department for adequate insurance information.
This procedure applies when a department has a need to ship items to vendors, colleagues, students, etc. utilizing a method other than our standard USPS method via Campus Mail.
The purpose of the Shipping Ticket form is for the university to track the items being shipped; account for credits and exchanges; notify Materials Management department that there is a package on campus that needs to be picked up and shipped; as well as to document the appropriate cost center that needs to be billed for the shipping costs. This policy applies to all shipments on campus with an exception as noted below.
If the department has the ability to ship the packages utilizing UPS drop boxes or by taking packages to the appropriate shipping facilities with a prepaid label, a shipping ticket is not necessary.
Note: As of September 8, 2015, it will be the department’s responsibility to set up a UPS account. If you have a shipment but do not have a UPS account yet, or if you plan to ship in the future, please contact Cheryl Alliston at 815-753-1514 or email her at firstname.lastname@example.org, include email@example.com as Cheryl’s backup. Cheryl will arrange an account for you with Northern Illinois University’s UPS representative. This process can take up to ten days, so it is suggested that you get an account set up as soon as possible.
Departments are responsible for:
*The steps for the shipping ticket process are as follows: