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Frequently Asked Questions

To assist in answering your question(s), select from the following categories:


General Information

  • When calling the Bursar’s Office regarding my child’s account, the receptionist would only provide me with general Bursar information. Why?

  • There is a hold on my student account. What is this for?

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Tuition and Fees

  • What expenses does my graduate tuition cover?

  • Why is my graduate tuition so much higher than previously? Will I also be charged fees?

  • I am a graduate student and my tuition rate is higher than my friend’s who is also a grad student at NIU. Why?

  • What are the tuition and fee rates per course?

  • What is truth-in-tuition and why did my rates change?

  • Are there any required undergraduate student fees?

  • Why was I charged student medical insurance? Can I cancel out of it?

  • Who do I contact to remove/adjust parking tickets, library fines, late immunization fees, and/or any other miscellaneous charges on my statement?

  • Why was I assessed a late payment fee?

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Payments

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Account Statements

  • When calling the Bursar’s Office regarding my child’s account, the receptionist would only provide me with general Bursar information. Why?

  • I have financial aid (e.g., loans, grants, and scholarships) but I do not see it reflected on my Account Statement. What should I do?

  • Why is my current account balance in MyNIU different than the amount due on my monthly account statement?

  • Where is my account statement mailed?

  • I submitted an address for billing, but my statements are going to a different address. Why?

  • Can I have my account statements mailed to someone other than myself?

  • I have misplaced my account statement. How can I obtain another copy?

  • I am having difficulty viewing a statement online. What should I do?

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Refunds

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Withdrawals

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1098-T Tuition Statements

  • What is the purpose of IRS Form 1098-T?

  • When are 1098-T tax forms sent out?

  • What happens if I never received my 1098-T tax form?

  • How do I know if I qualify for an educational tax credit? How do I claim it if I qualify?

  • There is no dollar ($) amount in Box 1. Why?

  • Why does Box 2 include future spring charges?

  • What is included in Box 5?

  • What charges and/or fees are not included on the 1098-T tax form?

  • I am having difficulty viewing my 1098-T online. What should I do?

  • I'm having trouble printing my 1098-T online. What can I do?

For additional information regarding tax credits, view the Internal Revenue Service opens in new window website. For questions relating specifically to information provided by NIU on your 1098-T tuition statement, you may contact the NIU Office of the Bursar.

Please note, however, this office CANNOT provide any tax advice.

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Student Organizations

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Contact Us

Office of the Bursar
Swen Parson Hall Room 235

Phone: 815-753-1885
Email: bursar@niu.edu 

Business Hours