Jocelyn Santana is the manager of the Career Resource Center (CRC) for Career Services, and is an alumna of NIU, having earned a Master of Science degree in Adult and Higher education. Prior to joining the Career Services team, Ms. Santana worked for three years at Waubonsee Community College as the Transfer Center Coordinator and then as the Testing Center Specialist. Her primary responsibilities in these roles were to plan and organize specialized programming for transfer students, with a focus on minority populations.
She also provides academic advising and web site development. Ms. Santana brings her knowledge of student development theory, event planning experience, and her bilingual skills to her CRC manager responsibilities. Santana trains and supervises the CRC student staff and provides workshops and services to students and alumni. Her position also requires development of policies and procedures and oversight of the CRC’s operations. In addition to acquiring print and online resources for use, she also schedules presentations for the Career Resource Center.