Contact Us

Contact Us

Student Health Insurance is located in the Health Services building, Room 201.

health services map

Office hours are Monday - Friday, 8:00 a.m. - 4:30 p.m.  Summer hours may vary.

Mailing Address:
Northern Illinois University
Student Health Insurance Office
Health Services Building, Room 101
DeKalb, IL 60115

Phone: 815-753-0122
Fax: 815-753-0965
Email: StudentInsurance@niu.edu


If you need assistance and the student health insurance office in not available, contact the following:

  • If you have questions about health insurance coverage or benefits: Call 855-247-2273.
  • If you need your insurance ID card: Call 855-247-2273.
  • If you have questions about dental, vision or drug coverage: Call 855-247-2273.
  • If you have questions about a claim: 
    • For dates of service from 8/13/13 and after, call Blue Cross/Blue Shield at 855-267-0214.
    • For dates of service from 8/17/12 - 8/15/13, call United Healthcare at 800-767-0700.