Office of the Ombudsperson


The Office of the Ombudsperson provides students, faculty and staff with guidance to help solve a variety of university-related issues or conflicts. We offer confidential, neutral, informal and independent guidance. While we cannot provide legal advice or advocate on your behalf, we can advise you of your rights within the university.

Sarah Klaper, NIU’s Ombudsperson, and her staff will listen to your concerns about a variety of topics, assess your situation and suggest options that may help you resolve the matter.

To learn more about how we can help you, read about our services, scan our FAQ or contact our office to make an appointment with our Ombudsperson today.

Contact Us

Holmes Student Center, 6th Floor
8 a.m.-Noon; 1-4:30 p.m.
(other times by appointment)