Whether the trouble is inaccessible retrooms in Altgeld Hall, a deteriorating stairwell in Graham Hall or other urgent jobs for carpenters, electricians or plumbers, NIU staff know how to dial the maintenance equivalent of "911."
Quick! Get Lisa Clark on the phone!
"When our facilities are in need, we call 753-1471 and hear the calm clear voice of Lisa Clark on the other end," says Tita Kaus, administrator in the Office of the Dean in the NIU College of Law.
"Maintaining our facilities for the comfort and safety of our students, faculty and staff is of the utmost importance. Learning and productivity is enhanced when students and staff are comfortable," Kaus adds. "Lisa Clark is vital and pivotal to the team that delivers those services."
Called "conscientious," "friendy" and a "valuable resource," the 30-year employee is praised for patience, kindness, an uncommon level of professionalism and a "can-do" attitude. Her responsiveness on the Physical Plant's work order desk is "immediate."
"She is truly a role model for NIU employees," says Betsy Hull, assistant to the dean in the College of Education." If her attitude and work ethic could be duplicated in every employee, our NIU community would be a much different environment."
Away from work, Clark serves St. Mary's Catholic Church and St. Mary's School in DeKalb as a classroom volunteer, fundraiser and Eucharistic minister who soon will take communion to parishioners who are unable to attend mass. She and her husband also help prepare and deliver meals to Hope Haven.