Anna provides leadership on the support, online student experience, and success of NIU’s adult online learner students from initial inquiry, through the application and admittance process, all the way to graduation. She leads the team of online student success staff that offer one-stop online student support.
Education
M.A., Communication Studies, Eastern Illinois University
Certificate of Graduate Study in Higher Education Online Pedagogy, University of Illinois Springfield
Certificate of Graduate Study in Women's and Gender Studies, Northern Illinois University
B.A., Communication Studies, Eastern Illinois University
Strategic Enrollment Management Administrative Processes and Barriers Working Group (2023-2024)
Graduate Enrollment Management Implementation in Slate Working Group (2023-2024)
Rhode, J., & Richardson, A. (2024, April). Conducting a comprehensive institutional review of online student support services using the OLC Quality Scorecard. Presented at Online Learning Consortium Innovate 2024, Online.
Rhode, J., & Richardson, A. (2023, October). Transitioning online enrollment and student support services from OPM partner: Tips and lessons learned. Presented at Online Learning Consortium Accelerate 2023, Washington, D.C.
The following comments from NIU faculty were shared through NIU Today Applaud a Colleague:
"Anna does an incredible and thorough job of making sure prospective graduate students and online recruit inquiries are taken care of with the best experience. She is very detail-oriented and helps each individual through the process with a smile." (February 26, 2020)