Services are requested by calling the PSC secretary (753-0591) or by coming into the office which is located in the one story circular building in front of the NIU Psychology/Computer Science Building facing Normal Road. Office hours are Monday, 12 p.m. to 8 p.m., Tuesday, 11 a.m. to 7 p.m., Wednesday, Thursday, and Friday, 9 a.m. to 5 p.m.
The first appointment is an intake, or a problem assessment session. We ask you to read several forms that describe our procedures and then give us your written permission to proceed. During the first session, your intake worker will ask you about the problems you are experiencing, your current circumstances, and your background. The intake worker will attempt to answer your questions about our services. If we believe that another agency can serve you better, we will provide you with a referral.