Coronavirus (COVID-19) Update
March 16, 2020
Student Academic Support Services

Dear Students,

Our top priority at NIU is the health and well-being of our students and campus community. In response to the rapidly changing developments related to the global outbreak of COVID-19, we have made the decision to adapt our academic support services to a non-face-to-face format. It is our goal to ensure that you have access to the services you need. 

Academic support service units will continue to operate. The websites for each unit will be regularly updated and will include contact information and any further details. Below, please find important information related to changes in service delivery.

Academic Advising

• We are offering non-face-to-face advising opportunities through April 4. Your academic advisor will reach out to you to make arrangements that work for you. Options could include the following:

• Virtual video conferences.

• Phone calls.

• NIU emails.

• IM chats.

•To reduce barriers to registration, all registration holds will be temporarily removed.

•If you’re not sure who your advisor is, check MYNIU, or contact your advising office. For contact information for each advising office and any additional updates, see How to Register.

•For courses starting mid-semester, the deadline for add/drop will be moved to March 30.

Academic Support

• Tutors and Writing Support will be provided online beginning March 16.

• Students can sign up for remote tutoring and writing support on the Writing Center website.  Updates will also be included on this site.

• Students who are unable to access a computer can call Lynn Schmitz (tutoring) at (815) 753-0499 or Gail Jacky (Writing Center) at (815) 753-6636 for additional support.

University Libraries

• University Libraries will begin limited access with adjusted open hours on March 16. The Music Library and the Faraday Library will not be open.

• The library also has created a guide providing information about library services, resources, research and instruction support during this period.

• Library access will be limited to NIU students for only a few activities, such as checking out a book or a laptop. No patrons will be allowed beyond the first-floor service points.

• Reserve materials, such as textbooks, if not already available online, will be scanned and provided to faculty so they can provide them to their classes.

• The Ask a Librarian tool, an online chat providing help from librarians, will be available when the library is open and also on weekends and evenings, with those hours varying according to reference librarian availability.

Technology needs

• Founders Memorial Library is increasing the number of laptops available through Circulation from 30 to nearly 90. These laptops can be checked out from the Circulation Desk for 48 hours by both students and faculty.

• If you need technology support so that you can keep up with your classes, please call the Center for Student Assistance at (815) 753-8300. We’ll do what we can to help.


Career Services and Jobs PLUS

• Students who have scheduled appointments will be offered the chance to cancel or shift to phone. All future appointments will be offered virtually. 

• If you have any questions regarding Career Services, please contact Cathy Doederlein at (815) 753-7169.

• If you have questions about Jobs PLUS events, please contact Chad Glover at (815) 753-2056.

Career Services and Jobs PLUS updates can be found on their websites.


Disability Resource Center


• The center stands ready to assist faculty with implementing student accommodations in coming weeks. If you have an exam scheduled at the DRC this week, your professor will contact you about rescheduling the exam. Moving forward, students who feel they need accommodations for alternate instruction should contact their professors directly or their DRC access consultant.  If you have more questions, contact Debra Miller at

• Updates can be found on the DRC website. 


This week’s Extended Spring Break gives us all a chance to take a collective breath. It’s been a trying week for our state and our nation. At NIU, we recognize that our students are wrestling with these changes while juggling their own personal responsibilities, which may include caring for others. I want to assure you that your health and well-being are our top priorities.

As we move forward, please do keep an eye out for communications from your instructors. If you need any additional help, please feel free to contact me at




Omar Ghrayeb

Vice Provost, Undergraduate Studies

Northern Illinois University

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