Outstanding Service Award

Brenda Jones

Office Manager, Department of Literacy Education

Brenda JonesWhen Laurie Elish-Piper was asked to become interim chair of the Department of Literacy Education, she had an immediate question: “Will Brenda Jones stay on to support me and the department during this time of transition?”

“It was only when I had Brenda’s reassurance that she would remain in her position that I agreed to serve,” Elish-Piper says. “Now, on a daily basis, I am amazed at her dedication, work ethic, commitment and good nature.”

Jones handles all budget, hiring, travel and personnel paperwork and procedures for the department, which recently added several new professors, staff and classrooms thanks to a reorganization within the College of Education.

Her work with part-time instructors sometimes includes staying late to unlock classrooms for new hires and even giving them her home telephone number if they have questions or need help.

When the Literacy Clinic moved to Sycamore Road in 2008, Jones took care of all purchase orders and work orders. She also helped to pack, move and unpack boxes to ensure the clinic was ready to reopen on time.

“The only reason the tutoring rooms were furnished, the technology was connected and operational, the instructional materials were sorted and shelved, the pictures were hung and I had to key to unlock the door was because of Brenda Jones,” Elish-Piper says. “She is truly the unsung hero behind the Literacy Clinic.”

Outside work, she has volunteered at Rochelle’s Brooks Learning Center, serves on the Creston Planning Commission and coaches her granddaughter’s soccer and softball teams.