Four-step process to determine how to get your card working.
If it has been bent, any piece of the magnetic stripe on the back is missing, or the card is badly worn, you may need to get a replacement from our office, the NIU OneCard ID Services Office. If you bring in your old card, the replacement fee is $10. If your OneCard ID is still in good shape, go on to Step 2.
If you lost your OneCard ID at a previous time, bought a new one and then lost it also, your old OneCard ID will not work. The old card was deactivated for your own security when you received your new card. There is no way for us to reactivate an old card that has been replaced. If you happen to find your old card and it does not work, follow one of these two solutions:
If you know you have your correct OneCard ID, continue to Step 3.
If you are a student, have you enrolled for the current semester?
You will need to register via the MyNIU system. If you have registered for classes, go on to Step 4.
Bring your OneCard ID into our office. We will check all aspects of your card here with our specialized equipment and get it working for you quickly.