OneCard ID Replacement

Damaged Card

All currently enrolled students are required to submit a photo online to acquire a OneCard ID. Prior to submitting your photo, please ensure that your preferred/proper name and permanent address are correct in MyNIU.

Damaged ID fee is $10 as long as you bring your current, broken OneCard ID and can be paid by cash, check, Huskie Bucks, or a charge to your student bursar account.

Lost ID fee is $20 and can be paid by cash, check, Huskie Bucks, or a charge to your student bursar account. If you have lost your OneCard, please report it.

How to Replace Your OneCard

  • 1

    Access the OneCard Request Form

    Log in with your student Z-ID and password.

    OneCard ID Request Form

  • 2

    Select the Damaged or Lost Replacement OneCard ID Request Form

    Fill in all the required information.

  • 3

    Upload Your Photo

    Provide a clear, recent photo of yourself

    No more than 6 months old

    At least 350 pixels by 350 pixels in size

    Show your entire head and face the camera directly

    Look directly at the camera; don't angle or tilt your head or shoulders at all

    Include space around your head so we can resize your photo

    Photo is to be used for identification
    This is for identification, not social media


      Eyes must be visible, not covered

    Sunglasses

    Sunglasses

      Don't cover any part of your head

    Headwear

    Headwear

      No side view or glamour angles

    Side/Profile

    Side/Profile

      Photo of you, and ONLY you

    Group

    Group

      Your entire head must be
    in the photo

    Partial Head

    Partial Head

      Smile, don't use trendy or funny faces

    Facial Expressions

    Facial Expressions

      Plain and light-colored
    background

    Scenic Background

    Scenic Background

      Photo must be in color; Don't add filters

    Black and White

    Black and White

      Don't have your hands or arms visible

    Hands/Gestures

    Hands/Gestures

      Must be a high quality
    photo

    Grainy/Blurry

    Grainy/Blurry

      No copyrighted or watermarked photos

    Copyright/Watermark

    Copyright/Watermark

      Don't have text or emoticons
    visible

    Text

    Text

  • 4

    Wait for Your Card

    • You will be able to track the status of your request following your submission.
    • Should you receive a rejection of your photo, you will be notified via your NIU student Z-ID email account within 2-3 business days.
    • Your replacement OneCard ID can be picked up from NIU Founders Memorial Library, room 104.

Contact Us

OneCard ID Services
Founders Memorial Library, room 104
DeKalb, IL 60115

Phone: 815-753-9569

Email: onecard@niu.edu

Business Hours

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