Human Resource Services

COVID-19 FAQ For Employees

Our top priority at NIU is the health and well-being of our campus community. During this stressful time, we need to work together as a community and take care of one another in a respectful and generous way.

Below are some frequently asked questions regarding campus operations and employee work schedules. If you don't see your question below, please feel free to submit it for possible inclusion on this page. Additional information will be posted on the university's Protecting the Pack site as it becomes available. Also see the NIU communications page for campus messaging.

Working on Campus

Please see the Employee and Supervisor FAQ page.

Working Remotely

Please see the Working Remotely FAQ page.


Please see our Benefits Resources and FAQ page.

Other Questions

I tested positive for COVID-19. Do I need to notify my employer?

If you or a family member in your care are confirmed to have COVID-19, please notify Human Resource Services immediately. HRS will maintain confidentiality and work with the DeKalb County Health Department to determine exposure to other members of the NIU community. In this situation, you will be required to provide a doctor's note and clearance to return to campus at the appropriate time. See more FAQ about employees are sick or exposed to COVID-19.

I have a question about my employment. Can I go to the HRS main office to get it answered?

During this time, HRS will not be accepting walk-in or face-to-face appointments. We are ready to help, and we ask that you email or call for support. Many of our staff are working remotely and are able to answer your questions via email. Please email or call 815-753-6000. Also, please note that during this time the Swen Parson Service Center will only be open for paycheck distribution.

Can I apply for unemployment because of COVID-19?

Anyone can apply for unemployment and the Illinois Department of Employment Security (IDES) will make the determination on eligibility.

There are three eligibility requirements to collect unemployment in Illinois:

  • Your past earnings must meet certain minimum thresholds.
  • You must be unemployed through no fault of your own, as defined by Illinois law.
  • You must be able, available and looking for work.

Procedure and rules are changing with COVID-19, please visit the IDES website for the most up-to-date information.

Submit a Question to HR

This form is for NIU employees to submit questions to Human Resource Services about working during the COVID-19 outbreak. Please submit your questions below and a member of the team will work to get back to you as soon as possible. Every effort will be made to respond within 24 hours.

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