Frequently Asked Questions

NIU's Agreement with Northwestern Medicine

Why did NIU choose to form this agreement with Northwestern Medicine?

This partnership puts campus healthcare into the hands of one of the top medical systems in the nation (according to U.S. News and World Report) with the resources and expertise required to provide excellent comprehensive health care for our students. This option enables us to continue offering outstanding health care options to students, while reducing costs for the university and allowing us to devote more time and resources to our core educational mission.

Why Northwestern Medicine?

Northwestern Medicine shares our commitment to offering high-quality care for NIU students of all genders and has the resources, expansive network and expertise to do so. They are a community partner with a very strong presence as the primary health care provider in DeKalb County.

How will this benefit students?

The clinic will begin to accept students on a same day appointment basis. Northwestern Medicine offers an integrated medical health record for students that will be available to doctors across their system, including at Kishwaukee Hospital, which will provide for more seamless continuity of care.

How will the university pay for this?

The cost will be paid through the student health fee assessed to students per credit hour, similar to the current arrangement. Student health fees are expected to decline from $7.88 per credit hour this year to $7.49 (-.39 cents) per credit hour next year.

How many students does the Student Health Center currently see and what types of services are provided?

Last year, the clinic saw just over 12,000 students and wrote more than 2,200 prescriptions. The clinic provides a level of care on par with that found in an urgent care facility or primary care physicians office—lab, diagnostic, radiography and limited medical services for some minor injuries and illnesses, e.g., care for respiratory infections, ear and eye infections, asthma, sexually transmitted infections (STIs), dermatitis, etc.

What services are covered under the Student Health Fee?

The Student Health Fee covers offerings available through NIU Health Services, which provides a level of basic outpatient health care similar to what you might find at an urgent care facility or your primary care physician's office—lab, diagnostic, radiography and limited medical services for some minor injuries and illnesses (e.g., care for respiratory infections, ear and eye infections, asthma, dermatitis, etc.)

Other offerings at Student Health Services include basic women's health care (breast checks, pelvic exams, family planning) and hormone level testing for transgender individuals. The clinic also provides some psychiatry services and may refer students for additional services through on-campus and off-campus providers. Additional services such as immunizations and allergy injections are provided for a fee. Under the new plan with Northwestern Medicine, the clinic will also offer additional services such as suturing.

Will any services covered by the Student Health Fee be discontinued?

No. All services currently covered by the Student Health Fee will still be available when Northwestern Medicine assumes management.

Will students be required to show proof of citizenship to receive care at NIU Health Services?


Will the Student Health Center be staffed to ensure that women and LGBTQIA students can receive the care they need?

Yes. NIU is committed to continuing our level of service for all students. Northwestern Medicine is a well-respected health care provider and we are confident in their ability to provide outstanding healthcare to all of our students, regardless of gender. Clinical quality, patient services, and safety of all patients have always been of the utmost importance to NIU Health Services, and that standard will remain the same under the management of Northwestern Medicine. The Student Health Center will be staffed by family medicine providers who have years of experience offering the type of care provided by Health Services. They will be culturally competent professionals who are well trained, qualified and equipped to meet the needs of students of all genders, inclusive of those in the LGBTQIA community.

Will the Student Health Center still offer women's health services?

Yes. Northwestern Medicine recognizes the importance of addressing the unique needs of the diverse student population and the clinic will continue to offer the same range of women’s health care options currently covered under the Student Health Fee. These services will be provided by family medicine providers who have years of experience in providing these services. The clinic actually will be able to facilitate a wider range of women's health care options by referring students to experts throughout the entire Northwestern Health system beyond campus. One significant improvement to service will be seen through improved access to care. Under the Northwestern Medicine model, in addition to being able to schedule an appointment, women will now have the opportunity to be seen without an appointment as a walk-in patient. The clinic will continue to provide a full range of women's health services, including pregnancy tests, pap smears, STI testing and all of the family planning services currently provided will continue, including Depo-Provera injections, IUDs, condoms, Nexplanon and NuvaRing.

Will the pharmacy continue to operate?

The current pharmacy will be replaced by an automated pharmaceutical dispensary, which will be overseen by trained medical professionals who will assist and counsel students. This type of pharmacy is very common within healthcare settings and is used effectively at many Northwestern Medicine facilities.

What Insurance Does Northwestern Medicine Accept

There is a strong chance that Northwestern Medicine accepts your insurance. In fact, a significant number of health insurance plans currently held by NIU students (including Student Health Insurance, Medicaid, and many others) are accepted by Northwestern Medicine. Please check the Northwestern Medicine web site for updated information

Student Health Center

Who is eligible to use the Student Health Center?

Whether you're a full or part-time student, live on or off campus, you may use the Student Health Center if you are registered and have been assessed on-campus tuition and fees. You may also use the Student Health Center without being enrolled in the Student Health Insurance Plan.

Do I need Student Health Insurance or other health insurance to be seen at the Student Health Center?

No, simply meet the eligibility requirements above.

What does it cost to use the Student Health Center?

Most costs are covered by student fees. If you have been assessed on-campus student fees, you're eligible to use the Student Health Center during a semester. There are no additional charges for most services, including physician visits, x-rays and general lab tests. However, there are charges for medications, immunizations, testing, specialized medical procedures and some durable medical supplies. Some of these fees may be covered by the NIU Student Health Insurance Plan or your private insurance. Please contact your insurance company for questions about services covered under your insurance plan.

Is meningococcal meningitis vaccine available?

You can receive a meningitis vaccine at your request. This will be billed through your insurance.

Does the Student Health Center have doctors on staff?

Yes, we have physicians and advanced practice providers on staff.

Can I get a note to let my professor or employer know that I had a doctor's appointment?

Yes, we can provide verification of visit. However that does not automatically excuse you from class/work. A professor or employer has the prerogative of excusing you from class or from work obligations.

Does the Student Health Center accept prescription cards?


If the Student Health Center is closed, what should I do?

When Student Health Center is closed, you have several options.

What services are available for students with disabilities?

The university offers many services to students with disabilities. To learn more, visit the Disability Resource Center.

Contact Us

Student Health Center (To make an appointment)
1st floor Health Services Building
815-306-2778 (FAX)
8 a.m.-4:30 p.m.

Immunization Compliance and Records

2nd floor Health Services Building
Phone: 815-753-9585
Fax: 815-753-9599

Release of Confidential Health Information

Student Health Insurance

2nd floor Health Services Building
Phone: 815-753-0122