Contact Us

The Financial Aid and Scholarship Office staff is available in person, by phone or email.


Swen Parson Hall
Room 245
Northern Illinois University
DeKalb, IL 60115

View Map

Phone: 815-753-1395
Toll Free: 800-892-3050

Fax: 815-753-9475


For quickest service, please include the following info in your email:

  • Student's name
  • Student's Z-ID number
  • The last 4 digits of the student's Social Security number

For scholarship-specific questions



Walk-in Customer Service Hours
Monday - Friday from 8:00 am to 4:30 pm

Phone Hours
Monday - Friday from 8:30 am to 4:00 pm

*Closed Saturday, Sunday and university holidays

*Call or email us for an evening or weekend appointment.