NIU's Division of Information Technology (DoIT) provides secure, managed and monitored desktop and device support services for departments, classrooms, conference rooms, and technology centers and labs. This support includes:
Desktop and laptop support for Windows and MacOS as negotiated and described in a Service Level Agreement.
Media equipment installation and support for a full range of classroom, conference room and lab requirements.
Remote management and troubleshooting for Windows and Macintosh desktops and laptops using Microsoft SCCM and Parallels.
Virtual desktop solution (AnywhereApps) using Citrix to allow faculty, staff and students access to a large variety of Windows applications.