Operations and Maintenance
An IFMA Based Competency Course

Course Description

The primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards. Effective operation and maintenance of facilities is a complex responsibility in today's environment.

Why Should You Attend?

FMP Candidates: This is one of four courses required to earn your Facility Management Professional® (FMP®) credential from IFMA. 

Continuing Education

2.0 CEUs or 20 contact hours


Ward Arntson, FMP, CFM

Classroom Courses Fall 2019

Register Online Upcoming Dates Location Time Price Event Number
Register Thursday and Friday, 10/24/2019-10/25/2019 NIU Hoffman Estates, 5555 Trillium Blvd.,
Hoffman Estates, IL
8:30 a.m. -
4:30 p.m.
$875 - Regular
$850 - IFMA member/NIU alumni

Fees include IFMA course materials, continental breakfast, lunch and break service. NIU will ship course materials to students 7-10 days prior to start of each class. Participants registering within 5 days of class start will need to pick up materials from the course instructor at the first class session.

Online courses for fall 2019 to be announced.

Register at least two weeks prior to start of course date to secure a seat and avoid $100 late registration charge. 

PAYMENT PLAN OPTION TERMS & CONDITIONS: The credit card payment plan option is available for Complete Series registrations completed at least 30 days in advance of the first course start date. Payment terms: 25% of the total cost will be charged to the credit card at time of registration. Any outstanding balance will be charged to the credit card 14 days prior to the program start. Payments may be made prior to the final due date by contacting Outreach Registration (800) 345-9472. Payment in full must be confirmed before shipment of any course materials. Standard cancellation policies apply.

Registrants paying by check should fill out and send in the Mail/Fax Registration Form.

Illinois Veterans and Illinois National Guard Grant Programs: This program is not eligible for funding under the IL Veterans and IL National Guard Grants. IVG and ING grants apply only to those programs assessing tuition and mandatory fees. NIU Outreach is licensed to deliver this program by the sponsoring professional organization. The registration fee for this program is not based on tuition and fees and includes course materials, licensing fees, catering services, and instructional costs not covered by the IVG/ING grants. 

Facility Manager Professional

In Partnership with

International Facility Management Association

Contact Us

Donna Mann, Director 
Credentialing Programs 
Phone: 815-732-6249
Email: dmann@niu.edu

Jennifer Kopecky
Phone: 815-753-0771 
Email: jkopecky@niu.edu 

Registration by phone
Call 815-753-0277 or
Toll Free 800-345-9472
Monday – Friday between 8 a.m. and 4:30 p.m. (CST) for live assistance.

All cancellation and transfer requests must be in writing. Email Outreachregistration@niu.edu or fax 815-753-6900.