Prepare for the Future with Our Evaluative Services

Measuring participant satisfaction and instructional effectiveness is critical to the success of every program you sponsor. NIU will handle all aspects of the survey process from development and distribution to reporting. This translates into increased efficiency, customer satisfaction, and cost savings.

Data Management

  • Assist with developing survey objectives
  • Write and design survey content
  • Distribute and collect surveys via paper, email or web
  • Generate reports

Various Applications

  • Meetings, conferences and seminar evaluations
  • Needs assessments
  • Customer satisfaction surveys
  • Ballots
  • Employee testing


  • Quick turnarounds - reports ready in a matter of hours or days
  • Labor savings - your valuable staff time is not spent counting responses, converting data or typing comments
  • Decision data - our reports give you the data to make informed decisions about participant satisfaction, program effectiveness and future program modifications

To request more information contact Jeanne Burau at jburau@niu.edu or 815-753-1687.

Contact Us

Jeanne Burau
Meeting and Events Manager
Phone: 815-753-1687
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