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Developing Documentation

Website Structure

Before

old website structure

Present

new website structure

Process

  • Review and analyze site statistics to determine documentation need
  • Design, development, and evaluation practices:
    • Consult with users
    • Research best practices
    • Maintain and review user questions
  • Explore what others have done or are doing
  • Devise systematic group-based approach

Types of Content

Tools


sample Google Analytics report view

Downloads

Last Updated: 4/08/2016