Can’t install the Application Share extension from within a Collaborate session

Posted January 29, 2019

If you want to share your desktop in a Collaborate Ultra session, you are required to install a Chrome Extension. Recent versions of Google Chrome prevent you from installing the Application Share extension within a Collaborate session.

When trying to share your screen without the extension installed, clicking on the Add to Chrome button will not add the extension.

 add Chrome extension in session

Workaround

Install the extension before joining the session via the Chrome Web Store

  1. Open Google Chrome
  2. Go to the Application Sharing extension on the Chrome Web Store
  3. Click Add to Chrome button
    Add to Chrome button

Originally reported by Ashton University