Mediation is a voluntary process that provides a confidential way for individuals to discuss their issues/concerns with each other directly, facilitated by a neutral trained mediator. The mediator does not decide who is right or wrong or issue a decision. Instead, the mediator helps the parties work out their own solutions to problems in a non-confrontational and non-intrusive setting.  

Mediation Request form

Benefits of Mediation

One of the greatest benefits of mediation is that it allows each party an opportunity to engage in open and honest communication with each other and with mediation services, to receive constructive and objective techniques on how to resolve the issues/concerns involved by designing a course of action that is agreeable to both parties.

Mediation Process

This process may be explored at any time prior to a final decision resulting from an inquiry, investigation or disciplinary action. If a final decision has been rendered by the appropriate administrative unit, the issues/concerns contacted in the complaint, grievance or disciplinary action cannot be resolved by the mediation process.

Mediation is available to all faculty, supportive professional staff (SPS) operating staff (Civil Service) and students. AAEC reserve the authority to approve the content of all Resolution Agreements and to assign staff mediation services.

If all parties agree to participate in the mediation process, a mediation conference will be conducted by a neutral mediator in accordance with the procedures as stipulated by the Non-Discrimination/Harassment Policy.

Request Mediation

Submit the Mediation Request form and an AAEC representative will contact you to schedule a mediation conference.


Meet the Mediators

Rose M. J. Henton »

Jay Monteiro »

Sarah Klaper »

Dr. Toni R. Tollerud »