Contact Us


If you have a question about housing, moving in, or something else, we're here to help! You can also check out frequently asked questions online.

All general inquiries
Main office: Neptune East 101
Open Monday through Friday, 8 a.m. – 4:30 p.m. U.S. Central Time

Contracts, Room Sign Up, Room Changes
Fax: 815-753-9669
Contract Releases
Request a Contract Release
Residence Hall Tours
Request a Tour
Facilities Concerns, Room Repairs, Laundry, Bed Lofting
Online Work Request
Monday through Friday, 8 a.m. - 4:30 p.m.
After hours: Call your hall's front desk
Packages, Mail, Room Lockouts, Checking In or Out
Front Desks
  • Gilbert: 815-753-3110
  • Grant: 815-753-1994
  • Neptune: 815-753-1725
  • Northern View: 815-753-8439
  • New Hall East: 815-753-7631
  • New Hall West: 815-753-7633
  • Stevenson: 815-753-0371
Computing/Network Issues, Cable Television
Roommate Concerns

Talk to your Community Advisor first. If you can't reach a satisfactory resolution, contact your building's Hall Director below.

Neptune NorthEric Glasby

Neptune WestChris Smith

Stevenson APayton Albrecht

Stevenson BKaren Clinton-Earl

Stevenson CAlejandro Rico

Stevenson DRebecca Borowiak

Northern View CommunityLeonard Zongo

GilbertDanielle Tucker

Grant CGenesis Rue

Grant DKatherine Nohelty

New Hall West (Odd-Numbered Clusters)Will Nolan-Lamm

New Hall West (Even-Numbered Clusters)Bernadette Heitschmidt

New Hall East (Odd-Numbered Clusters)Makenzie Marsell

New Hall East (Even-Numbered Clusters)Elbia Del Llano

Student Employment
Current Housing Job Listings
Current Dining Job Listings
Other Staff

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