Frequently Asked Questions - Records/Transcripts


Records/Transcripts

  1. How do I request or review a transcript?
  2. What is the turnaround time to get a transcript mailed?
  3. How can I track my transcript request?
  4. How do I change my name on my records and transcript?
  5. How do I take a class at Northern Illinois University?
  6. How do I drop or withdraw from a class or the university?  What are the deadlines?
  7. How can I find out when and where a class is meeting?
  8. Where can I obtain a listing of all of the on- or off-campus courses offered by the university?
  9. How do I prevent my student directory information from being available to the public?
  10. How soon can I get my grades after I take my final exam?
  11. My instructor filled out a change of grade form and sent it to Registration and Records. Why hasn't my grade been changed yet?
  12. How do I calculate hours that are needed in reaching a certain GPA?
  13. How do I calculate my major GPA?
  14. How do I obtain my Z-ID number?
  15. Where can I obtain help with my Northern Illinois University email address?
  16. Why haven't I received a bill for my classes from the university?
  17. Where can I obtain a copy of my university medical record?
  18. Where does a faculty member obtain help with blackboard?
  19. How can I get a certification of enrollment or graduation from NIU?
  20. How do I view my transcript online?
  21. I took classes at another school.  Where do I send my transcript?

1. How do I request or review a transcript?

To request a copy in person please present your photo ID at the Office of Registration and Records in Williston Hall 220. The cost is $8.00 per official transcript. There is no charge for unofficial transcripts. If you will be mailing or faxing a request please read the information on requesting transcripts.

Current and former students (last enrolled through Fall 2008 or thereafter) can view their unofficial transcript by logging into  MyNIU.  All former students who had previous access to MyNIU will have access to MyNIU indefinitely for unofficial transcripts viewing.  If you need assistance resetting your Z-ID password for MyNIU access, contact the DoIT Service Desk at 815-753-8100.  If you are a former student who has last enrolled prior to Fall 2008 and need an unofficial transcript, you can come into our office with a photo ID and we will print one for you.  If you are not in the area you can mail us a signed request for an unofficial transcript and we will mail one back to you.  Please use this PDF to make your request for your free unofficial transcript. 

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2. What is the turnaround time to get a transcript mailed?

A transcript is typically processed in  2-3 business days, assuming all required information is included in the request. The time may vary during heavy request weeks typically e.g. the end of the semester.

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3. How can I track my transcript request?

Visit us in person WI 220 or call the transcript office at 815-753-0681.

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4. How do I change my name on my records and transcript?

In order to change your name on your official records and transcript, you will need to provide a copy of your Social Security Card with your new name. Name changes can be made by visiting the Office of Registration and Records, Williston Hall 220 and showing your picture ID and Social Security Card. If you are unable to come in person, we require a signed request with a copy of your SSN card to be mailed or emailed (regrec@niu.edu) to the office.

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5. How do I take a class at Northern Illinois University?

Once a new student has attended Orientation and has concluded his/her advising appointment, the student can register for classes. Information about the academic programs offered at the university is available in the current Undergraduate Catalog. Graduate level students should contact the Graduate School at 815-753-0395.

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6. How do I drop or withdraw from a class? Are there deadlines and how do I find out what they are?

Drops can be managed through  MyNIU depending on the date of the attempted drop. All other drops and withdrawals after the deadline must be brought to your major college office. Drop deadlines vary from semester to semester. Information about withdrawing from the university can be found at  http://www.niu.edu/academicaffairs/withdrawals/index.shtml.  

Deadline dates can be viewed on the semester dates and deadlines page.

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7. How can I find out when and where a class is meeting?

This information is available on the find courses page. A day(s) of the week indicator, time and location of the class is available with each course. A student may also contact the Registration and Records office at 815-753-0681 for any questions concerning a class or his/her schedule.

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8. Where can I obtain a listing of all of the on- or off-campus courses offered by the university?

A listing is available on the find courses page.

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9. How do I prevent my student directory information from being available to the public?

Any student that does not want directory information publicly disclosed should access their MyNIU account.  From the Student Center under Personal Information select “Privacy Settings.”  Then click the “Edit FERPA/Directory Restrictions” bar to restrict release of your information

To assist students who would like to allow third parties (e,g, my parents, siblings or others) to see their student information, NIU incorporated “MyNIU Shared Access.” This functionality allows a student to grant, up to 2 individuals, access to their student data. The student can choose and limit the information that the individuals may view. NOTE: MyNIU Shared Access will override FERPA for disclosure (or non-disclosure of student information). For more detailed, information, go to http://www.niu.edu/erptraining/myniu-sa/sharedaccess.shtml. Students who don’t remember their ZID and/or password will need to contact the Division of Information Technology (DoIT)  ServiceDesk at 815 -753-8100.

Any student who previously submitted a “Request to Prevent Disclosure of Directory Information” and wants to retract that document can do so either through MyNIU or complete a “Retraction of Request to Prevent Disclosure of Directory Information“ form and submit in person to the Office of Registration and Records. Please make certain to bring proper student identification to the office when making this request. 

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10. How soon can I get my grades after I take my final exam?

Grades are viewable via MyNIU once the instructor has posted the class grade roster.

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11. My instructor filled out a change of grade form and sent it to Registration and Records. Why hasn't my grade been changed yet?

There may be different reasons for this, such as needing appropriate signatures from different university personnel. The most obvious reason would be that the grade changes are processed in the order in which they are received, and at times, a large number of changes must be processed. Questions about a change of grade may be directed to the department who initiated the change form or the major college office of the course.

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12. How do I calculate hours that are needed in reaching a certain GPA?

To calculate this information, use the GPA Calculator.

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13. How do I calculate my major GPA?

The Undergraduate Catalog (specifically the University Graduation Requirements section) has detailed information pertaining to major GPA calculations. A student's major GPA is calculated using all courses taken in the major department unless the department states otherwise.

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14. How do I obtain my Z-ID number?

Call the DoIT Service Desk at 815-753-8100.

For more information, visit the DoIT website.

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15. Where can I obtain help with my Northern Illinois University email address?

Call the DoIT Service Desk at 815-753-8100.

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16. Why haven't I received a bill for my classes from the university?

Billing questions are handled directly by the Bursars Office at 815-753-1885 or via email at bursar@niu.edu

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17. Where can I obtain a copy of my university medical record?

Contact Health Service Records and Release at 815-753-1318.

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18. Where does a student or faculty member obtain help with Blackboard?

Contact the DoIT Service Desk at 815-753-8100. Or you can get online assistance for Blackboard.

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19. How can I get a certification of enrollment or graduation from NIU?

You can obtain an enrollment verification by contacting R&R at 815-753-0681, email at regrec@niu.edu or in person at Williston Hall 220. 

An enrollment verification is generated from the system verifying enrollment history by term of enrollment along with current program of study and degree awarded information. 

Certifications requiring the school seal are $5.00 per copy.  Certifications that do not require the school seal are free.

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20. How do I view my transcript online?

 Current and former students (last enrolled through Fall 2008 or after) can view their unofficial transcript using MyNIU.

All former students who had previous access to MyNIU will have access to MyNIU indefinitely for unofficial transcripts viewing.  If you need assistance resetting your Z-ID password for MyNIU access, contact the DoIT Service Desk at 815-753-8100.

If you are a former student who was last enrolled prior to Fall 2008 and needs an unofficial transcript, you can come into our office with a photo ID and we will print one for you. If you are not in the area you can mail us a signed request for an unofficial transcript and we will mail one back to you. Please use this PDF to make your request for your free unofficial transcript.

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21. I took classes at another school.  Where do I send my transcript?

Whether you are a new transfer or a current NIU student your transcript should be sent to the Office of Admissions.  Contact your transfer school.  Paper transcripts can be sent to:

Office of Undergraduate Admissions 
Northern Illinois University 
1425 West Lincoln Hwy. 
DeKalb, IL 60115

Electronic transcripts can be sent to admissions@niu.edu

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If you have any questions that were not addressed here in this FAQ, please feel free to contact the NIU Office of Registration and Records by phone 815-753-0681 or by e-mail at regrec@niu.edu.