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Internal Affairs

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At the NIU Department of Police and Public Safety we have the paramount goal of providing service based on our C.A.R.E. model. This means we look to our community for feedback on how we are doing. It is essential to keep the community involved to have an impartial evaluation to provide exceptional service. We pride ourselves on being responsive to the community’s needs. 

We encourage our community members to voice their opinions regarding any members of our police and public safety staff. Your comments are essential to identify the areas where our policies, practices and training excel or need improvement. There is always a supervisor on duty to address an immediate concern. Official complaints need to be addressed with the Internal Affairs (IA) sergeant using the process outlined below.

Compliments

Compliments can be sent in any manner to the department. Ultimately, compliments will be noted in the employee’s personnel file and qualify as nominations for an interdepartmental award.

Complaints

An allegation against an employee of the NIU Department of Police and Public Safety is a serious event for both the complainant and the employee. All parties involved deserve a complete, unbiased and timely investigation. If you have a complaint, please feel free to come to the NIU Department of Police and Public Safety at 395 Wirtz Dr., DeKalb, IL 60115 or call 815-753-1212.

We appreciate your time and efforts in providing your concerns. Your feedback is vital to help us meet our goal of service to our community. We are committed to provide the highest level of police service to maintain your trust and confidence in our police department.

Contact Us

In case of emergency: Call 911

Non-Emergency Phone Number: 815-753-1212

Email: niupd@niu.edu