XII. References

Bennett, John B. and David J. Figuli (Eds.) 1990. Enhancing departmental leadership: the roles of the chairperson. New York: Macmillan Publishing.

Bowker, Lee H., H.O. Mauksch, B. Keating, et al. 1992. The role of the department chair. Washington D.C.: American Sociological Association.

Buller, Jeffrey L. 2006. The essential department chair: a practical guide to college administration. Bolton, MA: Anker Pub.

Dressel, Paul L. 1981. Administrative leadership: effective and responsive decision-making in higher education. San Francisco, CA: Jossey-Bass

Gmelch, Walter H. and John S. Burns. 1993. "The cost of academic leadership: department chair stress." Innovative Higher Education 17 (4): 259-270.

Knight, Peter and Paul R. Trowler. 2001. Departmental leadership in higher education. Philadelphia, PA: Society for Research into Higher Education: Open University.

Hecht, Irene W.D., Mary Lou Higgerson, Walter H. Gmelch, and Allan Tucker. 1999. The department chair as academic leader. Phoenix, AZ: The American Council on Education and the Oryx Press.

Higgerson, Mary Lou and Teddi A. Joyce. 2007. Effective leadership communication: a guide for department chairs and deans for managing difficult situations and people. Bolton, MA: Anker Pub.

Holton, Susan. A. 2006. "Dare to be a powerful chair." The Department Chair 16 (3): 14.