At the top of department management is the task of handling personnel concerns. Regardless of other pressing issues and department commitments, matters related to faculty, support staff, and students will consume the majority of a department chair’s time and energy. Most personnel issues are difficult, if not impossible, to plan for; instead they present themselves without warning, often demanding immediate action. Almost all personnel issues require a high degree of confidentiality and sensitivity. This section discusses a number of departmental personnel matters.