Work Orders
How to Submit Work Order Requests
Work order requests can be submitted to the Physical Plant's Work Order Desk by any of following methods:
- Telephone: 753-1741
- Work Order Request Form
- Fax: 753-6290, Attention "Work Order Desk"
- Campus Mail: "Physical Plant, Work Order Desk"
- USPS Mail: "Northern Illinois University, Physical Plant, 120 W. Stadium Drive, DeKalb, IL 60115"
- E-Mail: workorder@niu.edu
Information Required
The following information should be provided when you submit a work order request:
- Location (Building, Room #, etc.)
- Detail of requested services
- Craft Needed (if known)
- Individual Requesting Services
- Individual's Phone #
- Contact Person
- Fund Source (if services are not for maintenance purposes)
Work Order Requests Should Be Submitted To The Work Order Desk For Services From The Following:
- Carpenters
- Electricians
- Elevator Repair
- Grounds (only for services relating to special events and non-routine service requests)
- Key Control
- Masons
- Painters
- Plumbers/Pipefitters
- Refrigeration
Questions Relating to Work Order Charges
If you have a question relating to a work order charge that you have received, you can call one of following to answer your questions or concerns.
- Work Order Desk, 753-1741
Questions Relating to Services Received From Building Maintenance or Grounds
If you have a comment, question or concern on scheduling, quality of, problems, etc. of Building Maintenance or Grounds services relating to a work order request, you can call one of following individuals:
- Building Maintenance (Carpenters, Electricians, Elevator Repair, Key Control, Masons, Painters, Plumbers/Pipefitters, Refrigeration)
- Physical Plant Director, 753-6255
- Grounds
- Superintendent of Grounds, 753-1479
- Physical Plant Director, 753-6255
For further information call 753-1741 or via e-mail workorder@niu.edu .
